About this role
About The Role
The Representative, Field Sales is a frontline driver of DKSH's commercial performance in the Fast-Moving Consumer Goods (FMCG) sector, responsible for executing sales and promotion programs that deliver measurable results across assigned territories in Cambodia. This role contributes directly to DKSH's business growth by ensuring optimal product availability, building lasting customer relationships, and consistently achieving territory sales targets.
What You Will Deliver
- Execute structured action plans, including regular customer calls and visits, to consistently achieve sales targets across assigned businesses and territories, supported by the Echo-plus platform.
- Drive in-store excellence by managing order taking, executing Point-of-Sale Materials (POSM) display setups such as price tags, shelf talkers, and wobblers, and ensuring effective in-store merchandising.
- Ensure product availability and visibility at the outlet level by maintaining must-have Stock Keeping Units (SKUs) and executing deployment plans to maximize sales opportunities.
- Maintain accurate and timely sales data records to support reporting, performance tracking, and informed business decision-making.
- Conduct regular stock freshness checks using the First In, First Out (FIFO) method to ensure product quality and minimize wastage at the point of sale.
- Execute continuous improvement activities across sales processes, sales planning, and customer satisfaction initiatives to consistently meet and exceed sales targets.
- Track and collect customer payments in a timely and accurate manner to support healthy business cash flow.
- Build and maintain strong, trust-based relationships with customers and dealers, ensuring all complaints and issues are addressed and resolved promptly.
- Respond to customer orders and queries professionally, and proactively communicate promotions and product updates to both existing and prospective customers.
- Monitor competitor activities in the field and report findings to the immediate superior to enable timely and informed business responses.
- Submit customer orders to wholesalers to ensure On-Time and In-Full (OTIF) delivery to the trade.
- Administrative duties and coordination tasks as required.
What You Bring
- Bachelor's degree in Business Studies, Marketing, Economics, or a related discipline.
- 1 to 2 years of experience in Sales or a similar role.
- Basic knowledge and understanding of the industry, market landscape, competitors, and customer base.
- Working knowledge of assigned territories, products, and services, supported by strong selling skills.
- Proficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint.
- Fluency in the local language; English communication skills, both written and spoken, are an advantage.
- Hands-on field experience with the ability to work effectively in a dynamic, customer-facing environment.
Why Join DKSH
At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Field Sales.