Group Pension Employee (Fixed- term)

About us:

At NN Hellas, we're proud to be the #1 insurance company in Greece, offering innovative insurance solutions that cover the entire territory of Greece since the 80’s! We have a proven record of taking great care of our employees – we were considered a Top Employer for 8 consecutive years.

What you will do:

As a Group Pension Employee, you will be responsible for managing a portfolio of Group Pension policies, ensuring accurate policy administration, financial transactions, and high-quality client service. The role combines operational excellence, data accuracy, and direct client support, contributing to the smooth execution of pension-related processes.

Your day-to-day:

- Update Company’s informational system with the respective changes of Employees clients & Policy endorsements
- Billing Calculation
- Benefit calculation and payment process
- Management (buy & sell orders) for clients investment selection
- Members account transfer process
- Fund statement/individual statement issuance
- Customer reconciliation process
- Monthly EOM Reporting
- Customers digital platform support

Qualifications:

- Bachelor’s degree in any field of Management, Insurance or Economics
- Excellent knowledge of Greek and English language, verbal and written
- Very good command of MS Office especially in excel
- Ability to work in a structured and detail-oriented environment
- Familiarity with pension products or policy administration systems is a plus

Personal Profile:

- Excellent written communication skills
- Very good oral communication skills
- Insurance, business and process knowledge
- Ability to communicate effectively directly with customers
- Ability to work under pressure
- Ability to resolve conflicts and handle arguments
- Ability to adapt to change
- Customer centricity
- Attention to detail and Quality-result driven
- Positive attitude & team spirit
- Ability to propose alternatives

What we offer:

- Competitive monthly gross salary ranging from €1,500 to €2,300 depending on qualifications and experience.
- Extensive training opportunities - on-demand and on-site options
- Partnership with multiple educational institutions across Greece for advanced education, with tuition support
- Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need
- Well-being and work-life balance
- One-time budget for home-office equipment to make your work-from-home comfortable
- Recognition and rewards for excellence
- Monthly meal allowance
- Recently renovated offices, central location, with easy access

Ready to join us?

If you are detail-oriented, customer-focused, and interested in developing your career in pension operations and insurance services, we would love to hear from you!