Senior Analyst, Operations Projects and Systems

POSITION OVERVIEW

The Senior Analyst, Operations Projects and Systems reports to the Lead Analyst, Operations Projects and System and is responsible for providing support towards the learning and development aspect of change management and projects for Corporate Operations, Health and Safety, Environmental and Engineering & Constructions (E&C) operations along with training alignment and training content development ensuring deliverables are aligned with the business needs.

KNOWLEDGE

The Senior Analyst, Operations Projects and Systems , should have a broad understanding of general LNG Operations. The Senior Analyst, Operations Projects and Systems need to have in-depth content development skills, organizational skills, communication skills, critical thinking, planning skills and the ability to develop effective training programs while understanding the essential business processes to yield significant benefits enterprise-wide.

RESPONSIBILITIES AND ESSENTIAL DUTIES

Under the direction of the Lead Analyst, Operations Projects and Systems, the Senior Analyst, Operations Projects and Systems, Training:

- Designs and develops required fit for purpose multimedia training programs/content for Corporate Operations, Health and Safety, Environmental & Engineering & Constructions (E&C) personnel.
- Develops and continuously works to improve training programs for stakeholder groups.
- Assist Lead Analyst, Operations Projects and Systems with any content development training needs.
- Provides support and guidance for stakeholder groups that require training to be delivered across the organization
- Have knowledge and understanding of training governing documents and implement requirements for stakeholder groups
- Develops project training matrix when new training is being deployed.
- Creates scoping documents when a new training request or change is submitted.
- Monitor and track training help desk tickets to ensure workload is being upkept.
- Monitor/update Annual Training Schedule for stakeholder groups
- Conducts/participates in frequent meetings with stakeholders to obtain progress/updates on training programs/request
- Monitor, track, analyze and report on progress of stakeholder groups adherence to compliance and business requirements using the learning management system (LMS).
- Possess strong technical proficiency in administering LMS, E-learning and hands-on experience utilizing training development softwares to drive employee performance and organizational compliance.
- Support the coordination of communications as it relates to operations change related functions.
- Support and execute assigned assurance related activities required towards attaining operational excellence.
- Other duties as assigned.

QUALIFICATIONS (EDUCATION, EXPERIENCE AND SKILLS)

Education : Bachelor’s degree in a related field required.

Experience: minimum 5 years or more of related experience.

Skills/Competencies:

- Exceptional written, oral, and interpersonal communication skills.

Strong problem solving and analytical skills.
- Capable of executing multiple assignments on a timely basis with a high degree of accuracy on short notice.
- Excellent communicator at all levels of an organization and with individuals and groups from different disciplines and degrees of technical savvy.
- Self-directed, able to excel with limited direction or supervision.
- Proactive, consistently anticipates the needs of end users and stakeholders and delivers on time.
- Proficiently schedules, coordinates, plans, and monitors multiple projects simultaneously.
- Knowledge of and strong ability to use the following software: Articulate, Vyond, Camtasia and Cornerstone.
- Strong documentation abilities, including business specifications, project plans, reporting, presentations (PowerPoint), system diagrams (Visio), SharePoint, Microsoft Suite of programs, etc.

DIRECT REPORTS

None

FREEDOM TO ACT

Ability to multi-task and function in a highly dynamic atmosphere; must exercise discretion independently.

WORK CONDITIONS

- Job is performed in a typical office environment, but is subject to time pressures and constraints, and is often dependent on input from others.
- Occasionally, work may be performed from home, after normal work hours or on weekends.
- Periodically travel to site as required.
- Subject to drug and alcohol testing, per applicable federal regulations or as required by Cheniere.

ADA REQUIREMENTS

Reasonable accommodations will be made to ensure that the essential functions of the job can be performed and not hinder the employee's performance due to physical, mental, or emotional disability.

EQUAL EMPLOYEMENT OPPORTUNITY

Cheniere Energy is an equal opportunity workplace. All employment decisions are made without regard to sex, race, color, religion, national origin, citizenship, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected categories. This includes providing reasonable accommodation if requested for disabilities or religious beliefs and practices.