Team Leader - Integrated Recovery Palmerston North

ACC New ZealandPalmerston North, Manawatu-WanganuiOn-siteFull-timeSenior, 5–8 yearsListed 2 hours ago

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About this role

Team Leader – Integrated Recovery, Palmerston North

- Ready to make a difference?
- Customer focused leadership

Come join us and play to your strengths. Support us and ensure our continued success through your coaching and mentoring skills.

About this role | Mō tenei tūrana mahi

We are looking for a Team Leader to join us to support our kaimahi and function to succeed.

Integrated Recovery teams support clients who have been away from gainful occupation for more than 12 months , helping them achieve better outcomes.

About you | Mōu

As a Team Leader, you will excel in a fast‑paced environment, coaching and mentoring your team to succeed. You will enjoy working collaboratively and taking a hands‑on approach to developing others.

If you are an experienced, customer‑focused leade r, who thrives on consistency, collaboration, and supporting teams to deliver quality customer experiences and outcomes, we would love to hear from you.

The appointing salary for this role is $101,287 to $119,161 , based on experience.
ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme (9% contribution) with features like no mandatory employee contribution, optional life and income protection insurance.

Nga Pūkenga Motuhake | Important Skills

- Leadership experience in a customer focused or service delivery environment.
- Proven ability to motivate operational teams to achieve customer outcomes using data and insights.
- Experience coaching people to achieve results, adapting your approach to suit individual needs and styles.
- Strong interpersonal skills with the ability to make pragmatic decisions in complex and/or challenging situations.
- The ability to create a high performing and highly engaged team.

Working at ACC | Mō ACC At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It's important to us that people are free to be themselves at work. Here are some ways we encourage that:

- Employee networks to support our colleagues from diverse backgrounds.
- The option to explore flexible working that suits your needs and ours.

How to apply | Me pēhea te tuku tono

Please attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role.

Applications will run through to 11.55 pm Wednesday 21 October 2026 , however if an ideal candidate is found we may progress screening and interviewing sooner.

Applications can only be accepted through the ACC Career Website. For accessibility support or pātai (questions), email [email protected] quoting the Job Identification number next to the role title.

Late applications will not be accepted