About this role
The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.
The Enterprise CRM Solutions team was created in 2024 as part of the company’s Framework for Winning. Core to our purpose is reimagining the platform solution-delivery model to dramatically improve our strategic agility, speed to market, effectiveness of delivery and transparency. The Enterprise Customer Relationship Management Solutions (ECRMS) team creates solutions for the Sales and Customer Domain via respective platforms by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for Sales, Account Development, and Marketers across the Enterprise.
- 7+ years of software development experience
- 5+ years of experience architecting, designing, programming, and configuring the Salesforce platform and deep functional understanding of its capabilities and limitations
- 5+ years with advanced Salesforce.com development tools and techniques, e.g. Apex language, Force.com custom development, triggers, controllers, Force.com SOAP and REST APIs, JSON, sObjects, SOQL, SOSL, LWC
- 3+ years' experience with other IT disciplines, such as .Net, Java, SOA connectivity, web services, or database, with demonstrated experience in object-oriented programming
- BS in computer science, computer engineering or equivalent work experience