About this role
This is an exciting opportunity to join Swansea Council's Strategic Housing Team and play a key role in supporting and developing services for council leaseholders.
The postholder will act as the main point of contact for leaseholders, coordinate consultation on major works projects, manage service charges and leasehold accounts, and help ensure a high-quality, customer-focused service for leaseholders across Swansea.
The post is a permanent, part-time position. If you would like further information on the role please contact Rachel Cole, Senior Policy and Strategy Officer on 01792 635233 or email [email protected]
18.5:
The salary for the position is Grade 7 £33,119 - £36,581 per annum.
https://www.swansea.gov.uk/media/29902/PL.9706-V2/pdf/o8PL.9706-V2_EN_CY.pdf?m=1791982111880
- Degree-level qualification in housing, public administration, law, or related field (or equivalent experience).
- Proven experience in leasehold management, housing administration, or similar role.
- Strong knowledge of UK leasehold legislation and service charge regulations.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities and meet deadlines.
- Proficiency in Microsoft Office and leasehold management software.
- Experience in stakeholder engagement and consultation processes.
- High level of accuracy and attention to detail.
- Commitment to delivering customer‑focused public services.
- Eligibility to work in the UK.