About this role
Support Worker Temporary Accommodation £33,119.00 -£36,581.00 per year plus shift enhancement payments. 37 hours per week covering between 8am and 9.30pm, 7 days a week, 365 days a year. This is an exciting opportunity to play a pivotal role in the new Temporary Supported Accommodation, for people experiencing homelessness, provided by Swansea Council’s Housing Service.
About the service:
Swansea Council’s Temporary Supported Accommodation provides accommodation and support for people experiencing homelessness. Our service will run across a 24-hour period 365 days a year.
About the job:
As a Support Worker of Temporary Accommodation, you will:
- Provide advice and support on a range of issues faced by residents of the scheme as part of a pathway of support provision from point of homelessness crisis to move on to settled accommodation
- Conduct support needs and risk assessments for residents and determine individual requirements
- Develop high quality, person-centred, holistic support plans
- Provide sessions and diversionary activities to boost opportunities and reduce isolation
- Provide excellent customer service, listening and empathising with residents and showing a desire to help
- Contribute to the ongoing development of Temporary Supported Accommodation scheme(s) and homelessness services.
What are we looking for?
- A dynamic, self-motivated and organised individual who is committed to making a real difference.
- A strong communicator and problem solver, able to handle difficult and sometimes volatile situations should they arise.
- Proven experience of working within the social housing sector
- Experience of working in supported accommodation and/or support services which align with the Housing Support Grant guidelines and outcomes framework would be an advantage.
https://www.swansea.gov.uk/media/29932/Llety-Dros-Dro-Gweithiwr-Cymorth_CY_EN/pdf/jgLlety_Dros_Dro_Gweithiwr_Cymorth_CY_EN.pdf?m=1792161509780
You are welcome to contact Sian Landon, Supported Accommodation Manager , to discuss the opportunity further before you apply. Please email [email protected]
***Please submit a cover letter explaining how you meet the requirements of the role, listed in the person specification contained in the link below . It is important that you submit this information to be considered to be shortlisted for interview to showcase your knowledge, skills and experience appropriately.***