About this role
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
We invite you to become part of our crew at one of the most desirable destinations on the Eastern Shore, the Inn at Perry Cabin.
A Forbes 4-star historical gem tucked away on acres of privacy along the serene Miles River in St. Michaels, Maryland, the Inn at Perry Cabin encompasses genuine hospitality with a strong sense of nautical heritage. Our luxury resort provides a unique and authentic Chesapeake Bay experience and has been recognized as a top resort in the Mid-Atlantic by Condé Nast and Travel + Leisure. Providing upscale amenities such as Links at Perry Cabin (our exclusive Pete Dye-designed golf course), the Spa at Perry Cabin (our therapeutic oasis), and a Fleet of five sailboats, including the historic 1902 Skipjack, Stanley Norman, and a stately 55-foot Hinckley Yacht, Inn at Perry Cabin is one of the most desirable and unforgettable places to work on the Eastern Shore. Adding to the charm of the resort is a zero-edge swimming pool, lush gardens maintained by our on-property horticulturist, complementary bicycles, kayaks and paddleboards, and a unique array of resort activities. As a member of our crew, you will work with the BEST. Our team of diverse and passionate professionals enjoy an environment that fosters growth and encouragement in all they do. Our culture is supported by our Pillars: Service, Teamwork, Professionalism & Respect, Integrity, and Delivering Results. Our INN Crew share the goal of providing exceptional service and creating lasting memories for all guests of the Inn. If you are ready to set sail into a new adventure, apply today and enjoy the many benefits and great opportunities for growth at Inn at Perry Cabin! For more information about the Inn at Perry Cabin, please visit our website at innatperrycabin.com At Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full-time employees. Our benefits include medical insurance with employer contribution, as well as vision, dental, life, pet, and accident insurance options. We also provide a 401(k) program with an employer match and immediate full vesting, along with paid time off. Plus, all employees, including part-time team members, enjoy exclusive discounts across our portfolio of hotels. Join our team and experience the support, flexibility, and benefits that help you thrive both professionally and personally. *
What you will have an opportunity to do:
DIVISION: Engineering & Grounds DEPARTMENT: Engineering
REPORTS TO: Assistant Director of Engineering CLASSIFICATION: Non-exempt
REPORTING STRUCTURE:
JOB OVERVIEW:
The HVAC Technician is responsible for the installation, maintenance and repair of heaters, refrigerators and air conditioners. Responsible for the efficient and reliable heating, ventilation and air conditioning of the hotel and other properties. Identify defects in components and wiring and repair or replace them in order to ensure that the components and raring are in proper working conditions. Identify factors that affect the heating, ventilation, and cooling process and find solutions to solve the problem.
ESSENTIAL JOB FUNCTIONS:
• Respond to guest calls and team member work orders in a timely, friendly and efficient manner to correct temperature conditions and to make adjustments
• Maintain, monitor, repair, conduct routine preventive maintenance and non-scheduled maintenance of all heating, ventilation and air conditioning equipment including, but not limited to, replacing mechanical seals, re-packing pumps and valves, replacing bearings and bets, checking for proper alignment, repairing fan coil units, brazing and soldering, calibrating controls, working on pressure vessels, replacing piping and fittings
• Maintaining and repairing heating systems.
• Installation and maintenance of ventilators installation, repairing and maintenance of air conditioners.
• Identifying defects in components as well as wires and finding solutions to solve the defect.
• Testing electrical circuits for continuity.
• Ensuring that all the system compliance is as per plans and specifications.
• Ensuring that all the safety procedures are followed.
• Inspecting various electrical systems used for heating, cooling and ventilation.
• Reassembling required equipment in order to follow repairs.
• Maintain inventory and ordering of HVAC supplies
• Complying with all the appliance standards.
• Assists guests as needed.
• Assists with security and safety checks for the property through visual checks.
• Assist in safety and maintenance by tracking items in KnowCross for relevant department
OTHER DUTIES:
• Follows all company and safety and security policies and procedures;
• Completes safety training and certifications;
• Have through understanding of OSHA rules and regulations;
• Ensures uniform and personal appearance are clean and professional;
• Maintains confidentiality of proprietary information;
• Protects company assets;
• Welcomes and acknowledges all guests according to company standards;
• Anticipates and addresses guests' service needs;
• Assists individuals with disabilities;
• Thanks guests with genuine appreciation;
• Adheres to quality expectations and standards;
• Develops and maintains positive working relationships with others;
• Be familiar with the inter-departmental relationship between the different departments (to include PBX, Guest Services, Housekeeping, FB outlets, Banquets, Sales)
• Supports team to reach common goals;
• Listens and responds appropriately to the concerns of other employees;
• Speaks with others using clear and professional language;
• Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance;
• Moves up and down stairs, service ramps, and/or ladders;
• Reaches overhead and below the knees, including bending, twisting, pulling, and stooping;
• Enters and locates work-related information using computers. Perform other reasonable job duties as requested; and
• Performs all job functions, special projects and tasks as assigned.
What are we looking for?
SUPERVISORY DUTIES:
None
QUALIFICATIONS:
- High school diploma preferred or GED equivalent
- Prior HVAC experience required, minimum 2 years; hotel experience preferred.
- HVAC training certification required
- Possesses valid Maryland Driver’s License and minimum of 18 years age required.
- Possesses customer service skills.
- Possesses knowledge about the hotel and the services offered.
- Must be able to work a flexible schedule including nights, overnight shifts, weekends and holidays
SKILLS:
- Ability to complete assigned tasks in a timely manner and in accordance with IPC standards.
- Ability to work without direct supervision.
- Ability to ensure confidentiality of guest and hotel.
- Ability to focus attention to details, prioritize and organize work.
- Ability to maintain a flexible schedule according to the needs of the position and the demands of the business.
- Ability to exert physical effort in the completion of assigned tasks, to include climbing ladders and steps, operation of power tools, and lifting 50 lbs. or more regularly.
- Ability to endure abundant physical movement in performance of job duties.
Compensation:
$38
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$40
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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