SALES MANAGER- Embassy Suites by Hilton Austin Downtown South Congress

Texas Western Hospitality is looking for a uniquely qualified hospitality leader to join our team as a Sales Manager!

ESSENTIAL FUNCTIONS:

- Establishes client base of organizations, associations, social groups, and corporate businesses through direct outside and inside sales, in order to secure business for the hotel.

- Ensures that predetermined sales expectations are met or exceeded.

- Manage daily schedule to achieve 25% strategic administrative time and 75% tactical sales execution time.

- Conducts tours, answer questions for walk-in and call-in customers directing them to other sales staff members if appropriate.

- Develops and maintains relationships with key clients in order to produce group and/ or convention business.

- Documents all sales activities into Sales Pro in a timely and accurate manner.

- Negotiates guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines. Confirms agreements in writing and forwards document to client and affected hotel departments.

- Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures.

- Forecasts and accurately records and all bookings and cancellations.

- Assists the Director of Sales with the implementation and achievement of the Sales Marketing plan.

- Actively participates in various industry networking groups. This includes but is not limited to attending local and regional events and conventions and developing relationships with meeting planners and decision-makers for the association/government agencies.

- Actively participates in weekly Revenue calls.

- Spends a majority of time each week away from the hotel conducting outside Sales calls and Sales Blitzes.

- Provides administrative support to the Sales team/office.

- Meets with F&B staff daily to review catering summary (if applicable).

- Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.

- Maintains a professional image at all times through appearance and dress.

- Meets with planners after their event to discuss the success of the event, deficiencies, etc. and to re-book business.

- Follows company policies and procedures and is able to effectively communicate them to subordinates.

- Fulfills Manager on Duty shifts.

Qualifications

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

- Excellent written and verbal communication and interpersonal skills

- Strong analytical skills relative to impact on hotel revenues

- Highly responsible, reliable, and ethical

- Well organized and detail-oriented

- Strong understanding of revenue management principles

- Ability to multitask

- Proficiency in Microsoft Office applications

- Previous experience as a Sales Manager required (preferred hospitality industry)

- Ability to travel as needed

- Must have a valid drivers license and be able to operate a vehicle to meet with clients.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee will be required to sit for long periods of time; use hands and fingers repetitively; view computer screens for long periods of time; use office equipment, including a telephone; reach with hands and arms; and stoop, kneel, or crouch and frequently be required to walk, climb stairs, talk, and hear. May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.

Must be able to use close vision, distance vision, and color vision effectively.

Able to operate in mentally and physically stressful situations

QUALIFICATIONS:

- Previous experience as a DOS or Sales Manager in the hotel industry is a plus

- High school education is required. College education is preferred.

- Must have prior experience in Sales Manager or Supervisor role.

- Must be able to effectively lead and motivate a team.

Texas Western Hospitality offers a comprehensive rewards and compensation package for eligible associates that includes:

- Opportunities for advancement and career growth

- Warm and supportive work environment

- Competitive Wages

- Medical, Dental, and Vision Insurance

- Flex Spending Account

- Voluntary Life Insurance

- Short-Term and Long-Term Disability

- 401(k) retirement plan with Employer Match

- Paid Time off Programs

- Holiday Pay

- Jury Duty Leave and Bereavement Leave