PASSENGER SERVICES AGENT (FULL TIME)

Passenger Services Agent (Wheelchair Assistance)

Huntleigh USA Corporation

St. Louis Lambert International Airport (STL)

Position Type: Full-Time (FT)
Shift: Overnight Shift, 10:30 PM - 7:00 AM
Schedule: Days will vary based on operational needs, including weekends and holidays.

On-the-Spot Offers for Qualified Candidates

Please bring two (2) valid forms of identification to your interview.

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Join the Huntleigh Team at STL Airport

Huntleigh USA is seeking dedicated, customer-focused Passenger Services Agents to provide wheelchair assistance and mobility support to airline passengers at St. Louis Lambert International Airport. This role is ideal for individuals who enjoy helping others and delivering exceptional customer service in a fast-paced airport environment.

As a Passenger Services Agent, you will assist passengers who require wheelchair transportation throughout the airport while ensuring a safe, professional, and positive travel experience.

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Key Responsibilities

- Safely transport passengers to and from gates, baggage claim areas, security checkpoints, and other airport locations

- Provide special assistance, directions, and general airport information to passengers

- Deliver exceptional customer service while maintaining a positive and professional attitude

- Communicate effectively with dispatchers, gate agents, airline personnel, and fellow team members

- Coordinate wheelchair assistance requests and passenger assignments

- Comply with all TSA screening requirements and airport security procedures

- Complete required wheelchair service logs and documentation

- Report accidents, incidents, or unusual situations according to company procedures

- Maintain a safe working environment and remain alert to potential hazards

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Qualifications

- High School Diploma or GED preferred

- Reliable transportation required

- Ability to read, write, speak, and understand English

- Strong customer service and communication skills

- Ability to work independently and as part of a team

- Must successfully pass a drug and alcohol screening (DOT or Non-DOT, as applicable) and participate in random testing programs

- Must be able to obtain and maintain airport security clearance

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Physical Requirements

- Frequent walking and standing throughout the entire shift

- Ability to push wheelchairs for extended periods

- Must be able to lift, carry, push, pull, and/or hold up to 75 pounds

- Ability to bend, squat, stoop, reach, and perform repetitive physical movements

- Must be able to work both indoors and outdoors in various weather conditions

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Why Work for Huntleigh USA?

- Competitive pay

- Full-Time employment opportunities

- Airport work environment

- Paid training

- Career growth opportunities

- Team-oriented culture

- Opportunity to make a meaningful impact by assisting passengers every day

Apply Today

Qualified candidates may receive an on-the-spot job offer.

Please bring two (2) valid forms of ID when attending your interview.

Qualifications

QUALIFICATIONS
• High School Diploma or equivalent may be required in some locations.
• Must have reliable transportation
• Ability to read, writes, speak, and follow verbal and written instructions in English.
• Must be able to pass a drug and alcohol test as required (DOT or Non DOT) and submit to 
random testing requirements