About this role
What You'll Do
- Oversee daily food and beverage operations, including kitchen, bar, and resident dining services.
- Lead, coach, and develop a team of kitchen, bar, and service staff, fostering a culture of hospitality and accountability.
- Establish and maintain elevated service standards, operational procedures, and quality expectations.
- Manage staffing, scheduling, inventory, purchasing, and departmental budgets.
- Ensure compliance with applicable food safety, sanitation, health, and alcohol service regulations.
- Build strong relationships with residents, proactively addressing feedback and enhancing their overall experience.
- Collaborate with the Director of Resident Experience to develop innovative dining experiences, special events, and resident programming.
- Monitor operational performance, control costs, and identify opportunities to improve service and efficiency.
What We're Looking For
- 5+ years of progressive food and beverage experience , preferably in upscale restaurants, luxury hotels, resorts, private clubs, or similar hospitality environments.
- 3+ years of supervisory or management experience leading food and beverage teams.
- Strong knowledge of food and beverage operations, service standards, inventory management, and cost controls.
- Demonstrated ability to recruit, train, and develop high-performing hospitality teams.
- Exceptional customer service, communication, and problem-solving skills.
- Experience managing budgets, labor costs, and operational performance.
- Working knowledge of food safety, sanitation, and applicable alcohol service requirements.
- Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
Preferred Qualifications
- Experience in luxury residential communities, private clubs, or resort-style environments.
- Experience coordinating special events, private dining, and elevated resident experiences.
- Current Food Protection Manager Certification and California Responsible Beverage Service (RBS) certification, as applicable to assigned duties.
Why Join Action?
- Award-Winning Culture: Proud recipient of the Great Place to Work Certification.
- Highly Rated Employer: Check out our Glassdoor reviews –read our reviews here (https://tinyurl.com/actionglassdoor).
- Comprehensive Benefits: Competitive salary, health insurance, and 401(k) matching for qualifying team members.
- Work-Life Balance: Flexible paid time off, sick time, holiday pay, and your birthday holiday.
- Cutting Edge Technology: Access to industry-leading tools and resources that drive efficiency and success.
- Career Growth and Development: Join a company committed to supporting your professional growth and helping you achieve your goals.