Digital Workplace Administrator

This role is responsible for administering, securing, monitoring, and continuously improving NOV's global Microsoft 365 environment. The Digital Workplace Administrator will support Microsoft 365 and communication and collaboration services for colleagues across more than 60 countries, ensuring reliable, secure, and efficient digital workplace services.

The administrator will work across IT teams, business stakeholders, and global users to maintain Microsoft 365 services, support messaging and collaboration platforms, automate administrative processes, troubleshoot operational issues, and contribute to service improvements. The role requires a proactive approach to operations, a strong automation mindset, and a commitment to service reliability, security, and continuous improvement.

Success in this role will be demonstrated through stable and secure Microsoft 365 operations, effective automation of administrative tasks, reliable mail and collaboration services, timely incident resolution, well-maintained documentation, and continuous enhancement of the end-user experience.

- Bachelor’s degree or equivalent education in Computer Science, Information Systems, Information Technology, or related field.

- Minimum of 3 years of hands - on experience administering Microsoft 365, including Exchange Online, Microsoft Teams, and OneDrive in a large enterprise environment.

- Strong knowledge of Microsoft 365 administration and security best practices.

- Demonstrated experience developing, maintaining, and troubleshooting PowerShell scripts and automation solutions, including integrations with Microsoft Graph API.

- Working knowledge of mail flow, DNS records, directory synchronization, and troubleshooting associated identity and messaging services.

- Familiarity with spam and email filtering solutions.

- Experience using GitHub or a similar platform to manage scripts and automation.

- Understanding of service desk operations and ITIL practices.

- Ability to work independently, prioritize operational needs, and take initiative in improving services.

- Experience supporting large enterprise environments.

- Experience with Ansible, n8n, or other automation tools is preferred.

- Understanding of CI/CD principles is preferred.

- Microsoft 365 certifications relevant to administration, security, or collaboration services are preferred .

- Familiarity with generative AI tools and their responsible use in day-to-day work is preferred.

- Clear written and verbal communication skills .

- Strong interpersonal skills and the ability to work effectively with global teams.

- Self-motivated, organized, and able to manage multiple priorities.

- Careful attention to detail and a practical, methodical approach to problem-solving.

- Commitment to documentation and continuous learning.

- Demonstrated learning mindset with a willingness to learn new technologies, automation practices, and emerging Microsoft 365 capabilities.

- Professional conduct and alignment with NOV’s values and leadership principles.