About this role
PrideStaff is seeking a committed Office and Customer Experience Coordinator in Carlsbad, Ca. This is a great opportunity with a great company!! Interested and have the experience we are looking for? Give us a call at (760) 438-0161.
Position: Customer Experience Coordinator
Pay Rate: $22/hr
Hours: Monday through Friday from 8:30am-5pm
Location: Carlsbad, Ca
**Job Responsibilities: **
• Serve as the first point of contact for clients and customers via phone, email, and in-person interactions
• Provide exceptional customer service by addressing inquiries, resolving
concerns, and ensuring client satisfaction
• Maintain and update customer records and databases with accuracy and
attention to detail
• Process orders, invoices, and other administrative documentation in a timely
manner
• Schedule appointments, coordinate meetings, and manage calendars for team
members
• Organize and maintain both physical and digital filing systems
• Support various departments with administrative tasks and special projects
• Monitor office supplies inventory and place orders when necessary
• Assist with onboarding new clients and maintaining positive ongoing relationships
**Skills Required:**
• Strong verbal and written communication abilities
• Excellent interpersonal skills with a friendly and professional demeanor
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Exceptional organizational skills and ability to multitask effectively
• Problem-solving mindset with keen attention to detail
• Ability to work independently as well as collaboratively within a team
• Time management skills and ability to prioritize tasks efficiently
• Customer-focused attitude with patience and empathy
• Adaptability and willingness to learn new systems and processes
• High school diploma or equivalent required; additional education or
certifications a plus Compensation / Pay Rate (Up to): $22.00 - $22.00 Per Hour