Knowledge Management and Communications Analyst (Home Based) [Open to Tiers 0, 1 and 2]

Office/Unit/Project Description

UNDP is the knowledge frontier organization for sustainable development in the UN Development System and serves as the integrator for collective action to realize the Sustainable Development Goals (SDGs). UNDP's policy work carried out at HQ, Regional and Country Office levels, forms a contiguous spectrum of deep local knowledge to cutting-edge global perspectives and advocacy. In this context, UNDP invests in the Global Policy Network (GPN), a network of field-based and global technical expertise across a wide range of knowledge domains and in support of the signature solutions and organizational capabilities envisioned in the Strategic Plan.

Within the GPN, the Bureau for Policy and Programme Support (BPPS) has the responsibility for developing all relevant policy and guidance to support the results of UNDP's Strategic Plan. BPPS's staff provides technical advice to Country Offices, advocates for UNDP corporate messages, represents UNDP at multi-stakeholder fora including public-private dialogues, government and civil society dialogues, and engages in UN inter-agency coordination in specific thematic areas. BPPS works closely with UNDP's Crisis Bureau (CB) to support emergency and crisis response. BPPS ensures that issues of risk are fully integrated into UNDP's development programmes. BPPS assists UNDP and partners to achieve higher quality development results through an integrated approach that links results-based management and performance monitoring with more effective and new ways of working. BPPS supports UNDP and partners to be more innovative, knowledge and data-driven including in its programme support efforts.

UNDP has achieved significant progress in making gender equality and women’s empowerment integral to its work on human development. It’s Gender Equality Strategy 2026-2029 builds on the lessons and achievements of previous gender equality strategies and advances gender equality as a core accelerator of human development. The Strategy aims to support governments in transforming the systems, institutions, and power structures that perpetuate gender inequalities by placing gender equality at the center of political, economic, and environmental decision-making.

The Gender Team (BPPS) has the leading role in the implementation of the Gender Equality Strategy 2026-2029. The Gender Equality Global Programme (GEGP) serves as a key vehicle for advancing this agenda, including Outcome 1: Economies are inclusive, and women are economically empowered . Under this outcome, UNDP supports countries in developing and implementing gender-responsive economic and fiscal policies, strengthening public finance systems, expanding investments in the care economy, and generating evidence on the impacts of taxation, public expenditure, and social protection policies on gender equality. Through research, policy advisory services, and capacity development, the Programme contributes to ensuring that public resources and fiscal reforms support more inclusive, equitable, and sustainable development outcomes for gender equality.

Scope of Work

The Knowledge Management & Communications Analyst under the supervision of the Gender Specialist on Inclusive Economies, will:

Facilitate the development and implementation of communication strategy for the Inclsuive Economies portfolio

- Support the design and execution of a communication strategy to advance the Inclusive Economies portfolio, including public finance, care and labor market and economic policy reform.

- Develop tailored communications plans and campaigns to increase the visibility, influence, and reach of programme initiatives and results.

- Identify strategic communications opportunities to strengthen stakeholder engagement and position the portfolio as a thought leader on inclusive economies and gender equality.

- Facilitate internal coordination and information sharing cross regional and country-level initiatives to foster cross-pillar collaboration and knowledge exchange.

- Monitor communications performance and provide recommendations to strengthen outreach, engagement, and impact.

Ensure content development and dissemination for knowledge products and strategic communications

- Gather and translate technical content, programme results, and evidence into compelling communications products for diverse audiences.

- Develop and edit a range of materials, including policy briefs, feature stories, impact stories, blogs, newsletters, presentations, speeches, etc.

- Produce high-quality communications content that showcases programme achievements, innovation, lessons learned, and policy influence.

- Work closely with technical teams to ensure communications materials accurately reflect evidence, programme priorities, and strategic objectives.

Manage digital communications, website content, and social media engagement

- Lead the planning, development, and management of digital communications activities across websites, social media channels, and other online platforms

- Create and maintain engaging digital content, including multimedia materials, social media campaigns, web stories, and promotional assets.

- Coordinate website content updates and ensure information is accurate, timely an accessible.

- Monitor and analyze website and social media performance metrics to inform content strategies and improve audience engagement.

Provide communications and coordination support for the implementation of the Gender Team’s priorities related to inclusive economies and gender equality

- Support strategic communications and visibility efforts for key Gender Team initiatives, events, partnerships, and advocacy campaigns.

- Coordinate the collection of programme achievements, success stories, and results for internal and external reporting purposes.

- Provide communications support for donor engagement, resource mobilization efforts, and strategic partnerships.

- Attend management and team meetings as required, prepare agendas, document key decisions, and support follow-up on agreed actions.

- Support the Gender Team's strategic positioning and external engagement by ensuring consistent and effective dissemination of key messages and achievements.Perform any additional tasks related to this assignment as required by the supervisor.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation

Institutional Arrangement

The Knowledge Management & Communications Analyst works under the general supervision of the Gender Specialist on Inclusive Economies.

Competencies

Core

Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies

2030 AGENDA: PROSPERITY Inclusive Growth

Women's Economic Empowerment

COMMUNICATIONS Advocacy strategy and implementation

Ability to create and implement advocacy strategies which lead to impactful change

COMMUNICATIONS Writing and Editing

Ability to create and/or edit written content in different UN languages

PARTNERSHIP MANAGEMENT Relationship Management

Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding

BUSINESS MANAGEMENT Knowledge Generation

Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations

BUSINESS MANAGEMENT Knowledge Facilitation

Ability to animate individuals and groups, internally and externally, and to design and facilitate activities, to share and exchange knowledge, information and ideas. Knowledge of tools and approaches to stimulate active participation, contribution, and exchange.

BUISNESS DIRECTION AND STRATEGY System Thinking

Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system

Minimum Qualifications of the Successful NPSA

Minimum Education requirements

- Advanced university degree (master's degree or equivalent) in Communications, International Development, Gender Equality or related field is required, or

- A first-level university degree (bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree

Minimum years of relevant work experience

- Minimum 2 years (with master’s degree) or 4 years (with bachelor’s degree) of relevant experience in relevant professional experience in knowledge management or communications related to gender equality.

Required skills

- Proven track record of strong writing and editing skills for varied audiences.

- Experience managing digital knowledge platforms, websites, collaboration tools, and content management systems.

- Demonstrated experience in strong storytelling and content packaging skills across multiple communication channels.

Desired skills in addition to the competencies covered in the Competencies section

- Experience with visual storytelling — infographics, data visualization, or basic design tools (Canva, Adobe Creative Suite, Figma).

- Familiarity with digital communications channels — newsletters, social media, web content management systems.

- Editorial/proofreading experience to maintain consistency and quality across knowledge products.

Required Language(s)

- Fluency in English is required