About this role
Major Responsibilties
- Receive and count working cash at beginning of shift.
- Identify customers, validate and cash checks during conduct of
transactions
- Accept cash and checks for deposit and check accuracy of deposit
slip.
- Process cash withdrawals
- Record all transactions promptly, accurately and in compliance with
bank procedures.
- Balance cash drawer throughout the day with final balancing at end
of day.
- Answer inquiries regarding checking and savings accounts and other
bank related products.
- Checks banknotes
received on validity.
- Regularly check and monitor the cash position of the TILL and
ensure that physical cash is tallying with the system at any point of time
during the bank’s working hours.
- Count all available physical cash in the TILL at the closure of
every working day.
- Ensure strict control over selecting the right customers account
for cash deposit and withdrawal
- Resolve issues and problems with customer accounts at the level of
cash activities.
- Explain advice and promote bank products and services to customers.
- Any other assignments as given by line manager.
### Requirements
Educational Qualifications:
- Bachelor or higher
degree in banking and finance, business , Islamic banking and related field
- Holder of banking
certificates, if any.
Relevant Experience:
- 1 year experience in cash counting
area (prefer in banking sector) or
- 2
years’ experience in general administrative field.
Skills & Competencies:
- Familiarized with
Bank software, General Polices, Banking Laws
- Should have understanding of basic accounting.
- Should be able to speak, write and understand Dari, Pashto and
English.
- Computer skill (Windows + MS office)
- Strong communication and customer
relationship management.
- Managerial skills.
- Hardworking and team player.
- Decision maker.
- Analytical skill
- Good listening
- Problem solving
- Customer Service & customer relationship management skill
- Good Mathematics, finance and cash counting
skills