CNC Field Service Technician – Machine Tools

CNC Field Service Technician – Machine Tools

St. Paul / Woodbury, MN 5 | Up to $55/hr
Full-Time | Direct Hire | Field Service | Regional Travel up to 25%

About Morgan Stephens

Morgan Stephens Engineering and Manufacturing Recruitment Practice connects technical professionals with employers throughout Minnesota, Wisconsin, and the Midwest. We recruit across mechanical engineering, applications engineering, manufacturing operations, maintenance, and technical sales, with a focus on practical expertise and long-term fit.

We are partnering with an established CNC machine tool distributor to recruit a CNC Field Service Technician supporting customers throughout Minnesota, Wisconsin, South Dakota, North Dakota, and the surrounding region.

About the Opportunity

Apply your CNC troubleshooting and repair experience in a customer-facing position supporting a variety of manufacturing environments.

You will install, maintain, diagnose, and repair CNC machine tools and related equipment, helping customers improve equipment reliability and minimize downtime. The role combines hands-on mechanical and electrical troubleshooting with clear customer communication and accurate service documentation.

This position requires regional travel of up to 25% and offers ongoing technical learning through equipment training, vendor support, and technical seminars.

Responsibilities

- Travel to customer facilities to install, troubleshoot, repair, and maintain CNC machine tools, controls, and related equipment.

- Perform preventive maintenance and recommend improvements to equipment performance and reliability.

- Diagnose and resolve mechanical, electrical, pneumatic, and hydraulic issues.

- Troubleshoot rotating machinery, spindles, precision bearings, and related machine components.

- Use equipment manuals, technical drawings, schematics, and internal or vendor resources to resolve complex service issues.

- Explain equipment conditions, completed repairs, and recommended next steps to customers.

- Complete and submit accurate service reports and installation documentation.

- Coordinate with customers, vendors, suppliers, and internal colleagues to meet service commitments.

- Participate in ongoing training and technical seminars to stay current with equipment technologies and product updates.

- Develop and maintain technical knowledge of the companys represented equipment lines.

Qualifications

- Three or more years of hands-on experience repairing or maintaining CNC machinery.

- Experience working with rotating machinery, spindles, and precision bearings.

- Strong understanding of CNC controls and mechanical, electrical, pneumatic, and hydraulic systems.

- Ability to read and interpret technical drawings, equipment documentation, and schematics.

- Strong diagnostic and troubleshooting skills, with attention to technical accuracy and detail.

- Ability to work independently and manage customer service priorities.

- Professional communication skills and the ability to remain composed when resolving urgent equipment issues.

- Proficiency with Microsoft Office and related business software.

- Valid drivers license.

- Willingness and ability to travel up to 25% throughout the assigned multistate territory.

Preferred Experience

- Field service experience supporting CNC machine tools in customer facilities.

- CNC equipment installation, commissioning, and preventive maintenance.

- Experience coordinating with equipment manufacturers or