About this role
Operation management
- Develop and manage the right product mix for their respective doors. Make recommendations based on monthly forecast and marketing information analysis.
- Inventory planning to ensure the availability of right stocks within the parameters specified.
- Ensure VM guidelines are adhered to at the stores.
- To ensure effective deployment of staff at the doors within cost parameters.
- Train front end sales staff.
- Facilitate and coordinate for internal training of the front-end sales staff.
- Handle staff grievance.
- Resolve store operational queries.
- Improve Brand Visibility in the store, through Visuals and additional display space at prominent locations.
- Prepare periodic sales pipeline reports showing sales volume and potential sales for various sales doors.
- Competition analysis and feedback to the marketing team on a regular basis.
- Ensure all Retail guidelines such as SOP’s, Store Hygiene, VM Checklist & standards, Team briefing & target activity review during store visits.
Administration
- Ensure adherences of all statutory matters at the store and coordinate with the statutory bodies for any disparities arising.
- Assist HR in the on-boarding activities and full & final clearance of the front-end staff.
- Maintain and regularize monthly attendance of the front-end staff within stipulated time.
- Induct new joinees about organisation policy & overview at the branch level.
Graduate / Post Graduate
Experience Requirements
- 8-12 years of working experience in handling Retail doors.
- Experience in handling a minimum team of 25 front end sales staff (CCA/Promoters).
- Candidate from Consumer Durable, Footwear, Luggage, Watch, Perfumes, Apparels,
Mobility/Travel
Extensive travel across the assigned region.
Computer Skills
Frequent user of Microsoft Office (Word, Excel, Power Point)
Language
Excellent spoken and written English, Hindi and Local Language