About this role
Your role at Samsonite:
As a wholesale vendor compliance coordinator, you will be responsible for the inbound and outbound flow of deduction documentation, researching of vendor deductions, and supporting the team with all business functions and projects.
Managing the Vendor Deduction Claim Flow Process
• Handles all inbound and outbound documentation from Accounts Receivable including:
• Checking documents into Docuware, allocating to the appropriate owner for research, maintaining a report that details pending claims by owner, and processing claims outbound back to A/R
Research of Vendor Deductions
• Works directly with the Compliance Manager to provide research support including:
• Pulling POD from carrier sites, and accessing shipping documents through SAP, Docuware or filing systems
• Responsible for the claim research and reporting of assigned customer account listing
• Partner with multiple Internal and External departments to assist in pulling data that will validate deductions
• Utilize vendor portals to search for claim information and process disputes
Assist with Identifying Business Channel Process Changes
• Assist the Manager with pulling customer expectations from routing guides that will lead the team to develop solutions that can be presented for process enhancements
• Report customer specific trends related to the deduction research
Routing Guide Maintenance
• Maintain the central routing guide location with all updated guides and communications from the customers.
• Communicate daily updates to customer expectations and routing guides to the appropriate internal and external business partners.
Support
• Support internal/external departments’ compliance needs when Manager is unavailable
• Assist with additional clerical support when requested by management by pulling necessary reports or documents i.e., audits
We're excited if you have:
• High school diploma or bachelor’s degree. • High level knowledge in Microsoft applications: Excel and Word • Business knowledge of pivot tables, v-lookup, and macros • Strong ability to self-manage and prioritize workloads that will change rapidly throughout the workday • Must be a self-starter who is extremely detail oriented, organized, focused, can multi-task and can work well with a team • Must have superior communication skills as the role requires the creation of extremely detailed e-mails