Workforce Data Officer

Grade 6: £29,071 - £32,046 per annum 37 hours per week Fixed Term for up to 12 months or until the return of the substantive postholder, whichever is sooner.

About the Role

Would you enjoy a role where you can combine data, systems, problem-solving and customer support?

As a Workforce Data Officer, you'll play an important role in supporting the information, systems and workforce data relied upon by services across Swansea Council. Working within our Workforce Operations team, you'll help maintain the integrity of workforce information, support workforce reporting, administer Oracle Fusion functionality and contribute to the management of statutory information requests. The role combines analytical work, system administration and customer support, offering excellent variety and development opportunities.

What You'll Be Doing

You'll be responsible for:

- Producing accurate workforce statistics, reports and management information.
- Supporting the maintenance and development of Oracle Fusion workforce systems.
- Maintaining positions, hierarchies, security roles and other system structures.
- Responding to complex workforce data queries.
- Supporting Freedom of Information and Subject Access Requests.
- Providing advice, guidance and support to system users.
- Working with colleagues across the Council to improve workforce information and data quality.

About You

We're looking for someone who:

- Enjoys working with data and solving problems.
- Has excellent analytical, numerical and organisational skills.
- Is confident using digital systems and Microsoft Office applications.
- Can interpret information and explain it clearly to others.
- Has experience handling sensitive and confidential information.
- Can manage competing priorities and work to deadlines.
- Takes pride in accuracy and attention to detail.

Experience of workforce, HR or business data would be beneficial, but we also welcome applications from candidates who can demonstrate strong analytical ability, excellent digital skills and a willingness to learn.

Why Join Us?

This role is a fantastic opportunity to gain experience in:

- Workforce analytics and reporting.
- Oracle Fusion workforce systems.
- Data governance and information management.
- Information requests and legislation.
- Service improvement and digital transformation.

You'll be joining a supportive team committed to delivering high-quality services and continuous improvement, where your work will make a real difference to managers, employees and services across the Council.

If you enjoy working with data, systems and people and want to develop your career in a diverse and rewarding role, we'd love to hear from you.

https://www.swansea.gov.uk/media/29939/Swyddog-Data-y-Gweithlu_Workforce-Data-Officer_CY_EN/pdf/hfSwyddog_Data_y_Gweithlu_Workforce_Data_Officer_CY_EN.pdf?m=1792413324733