Inbound Mailroom Supervisor

Inbound Mailroom Supervisor

On-site position | Lexington, KY

Location: On site in Lexington, KY 40509

Pay rate: $20.00 per hour, which may be below your state's minimum wage. Please take this into consideration when applying.

Schedule: Monday–Friday, 8:00 AM to Clean Desk. Your day ends when all work is completed and the mailroom is organized and ready for the next business day. End times may vary depending on operational needs.

About the Opportunity

Are you an experienced leader who enjoys solving problems, supporting employees, and keeping operations running efficiently? Conduent is seeking an Inbound Mailroom Supervisor to help oversee daily mailroom operations at our Lexington, Kentucky, location.

In this role, you will help coordinate employee assignments, monitor workflows, support team leads, and ensure processes run smoothly. You will also troubleshoot operational challenges, communicate with internal departments, and work to resolve customer issues.

This is an opportunity for a hands-on leader who thrives in a fast-paced environment, enjoys working with a diverse team, and is motivated to make a meaningful impact on daily operations.

What You’ll Do:

- Assist employees with daily work assignments and help ensure tasks are completed efficiently.
- Monitor workflows and support productivity across mailroom operations.
- Oversee team leads to ensure responsibilities are being carried out effectively.
- Troubleshoot and resolve process-related and employee-related challenges.
- Open and manage IT and customer service tickets as needed.
- Research customer tickets and coordinate appropriate resolutions.
- Order supplies and help maintain the resources needed for daily operations.
- Partner with other departments to address operational needs and resolve issues.
- Communicate clearly with employees, team leads, and internal partners to support smooth workflows.

What You’ll Bring:

- Previous management experience is required.
- Proficiency with Microsoft Office applications.
- Strong verbal and written communication skills.
- Excellent interpersonal skills and the ability to work effectively with a diverse group of employees.
- Strong problem-solving and troubleshooting abilities.
- An understanding of workflows, operational processes, and daily work coordination.
- Strong organizational skills and the ability to manage competing priorities.
- A dependable, solutions-focused approach to leadership and employee support.
- Must complete a criminal background check
- Must be at least 18 years old
- Must have a high school diploma or GED

Why Join Us?

- Competitive hourly pay: Earn $20.00 per hour.
- Benefits starting Day 1: Access to health benefits, including medical, dental, and vision coverage.
- Career advancement: Build your leadership experience and explore opportunities for professional growth.
- A challenging, rewarding role: Take ownership of operational challenges and help improve daily processes.
- A collaborative environment: Work with a diverse group of employees and partner with other departments to achieve shared goals.
- On-the-job training: Receive hands-on training to help you learn the operation and succeed in the role.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated pay range for this role is $20.00 per hour.