About this role
To assist the Branch Manager of a small/medium/large branch office by overseeing the efficient operation of the branch to ensure operational functions are completed and properly performed by branch staff.
- Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience
- Working knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts
- Working knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts
- Working knowledge of functions relating to cash and ATM operations
- Ability to manage multiple priorities independently and/or in a team environment
- Exposure to member/customer service operations
- Exposure to mentoring and leading employees
- Effective organizational, planning and time management skills
- Effective skill exercising initiative and using good judgment to make sound decisions
- Effective skill interacting with staff, management, vendors and members diplomatically and tactfully
- Effective verbal and written communication skills
- Effective word processing and spreadsheet software skills
Desired Qualifications
- Bachelor's Degree in Accounting, Business Administration or the equivalent combination of training, education, and experience
- Familiarity with financial institution and lending practices, principles and regulations
- Familiarity with retail banking industry best practices
Additional Information
Hours:
- Monday - Saturday: hours based on business needs.
Location:
- 7711 Gateway Lane Concord, NC 28027
- Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.