GSOC Security Force Officer III

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Serves as a GSOC senior security professional is responsible for handling complex security assignments, supporting incident coordination, mentoring lower-level officers, and helping ensure consistent execution of security procedures. This level requires advanced judgment, strong communication, and the ability to manage sensitive or escalated situations using observation, communication, policy enforcement, and de-escalation practices.

- Typically requires 4+ years of experience.
- Experience in a GSOC, SOC, command center, financial institution security operations, emergency dispatch, law enforcement, or military environment
- Completion of required unarmed security training, safety training, or site-specific onboarding.
- Ability to pass required background checks, drug screening, employment eligibility verification, and any other screening required by law or company policy.
- Progressively responsible experience in unarmed security, law enforcement, military, emergency response, or a related protective services field preferred.
- Demonstrated ability to assess incidents, coordinate initial response activities, communicate with appropriate stakeholders, and document facts accurately.
- Strong working knowledge of access control, patrol procedures, visitor management, incident reporting, emergency response, radio communication, and post order compliance.
- Ability to coach, mentor, and support onboarding for less experienced unarmed security officers.
- Strong observation, situational awareness, and problem-solving skills.
- Ability to remain calm, alert, and professional during stressful or rapidly changing situations.
- Excellent verbal and written communication skills.
- Strong customer service orientation with the ability to interact respectfully with employees, visitors, contractors, and the public.
- Strong de-escalation, conflict management, and policy enforcement skills.
- Sound judgment, integrity, reliability, and discretion when handling sensitive information or security matters.
- Ability to follow detailed instructions, post orders, policies, and emergency procedures.
- Basic to advanced computer skills and ability to use security software, reporting systems, radios, and related equipment.
- Ability to work independently and as part of a team.
- High school diploma or equivalent required; additional training in security operations, emergency management, law enforcement, or a related field preferred

Desired Qualifications

- Experience in enterprise security operations, leveraging GSOC platforms, applications, and data to detect, assess, document, and communicate security incidents and risk.

Additional Information

Hours:

- Monday - Friday, 6 AM - 6PM or 6PM-6AM CST - on rotation

Location:

- 5510 Heritage Oaks Drive, Pensacola, FL 32526