About this role
About us:
At Fullbay, our mission is simple — to create safer roads for our families and yours. As leaders in the heavy-duty repair industry, we power shops with technology that helps them run smarter and more efficiently. As an AI-First company, we invite artificial intelligence to eliminate friction, spark innovation, and drive efficiencies in every conversation— for our teams and our customers. Fullbay is the number one cloud-based shop management software for commercial repair shops and is growing fast. This is an exciting opportunity to join a high-performing team and help shape the next phase of growth for the company.
Position Overview:
The Salesforce Developer owns Fullbay’s Salesforce platform end to end, from day-to-day administration and configuration through custom Apex and Lightning Web Component development. This role determines when a requirement calls for declarative configuration and when it calls for code, then builds the solution directly. Working closely with Sales, Finance, and Operations stakeholders across Sales Cloud, Einstein AI, and the Nue CPQ platform and its integrations with QuickBooks and Stripe, the Salesforce Developer is accountable for both the daily health of the platform and its long-term technical architecture.
Right Wrench for the Job:
The right wrench for this job enjoys the full spectrum of Salesforce work, from resolving a user’s support request in the morning to delivering a custom Apex integration in the afternoon. This individual takes ownership of both the daily health of the platform and its long-term architecture, builds solutions that scale, and partners with Sales, Finance, and Operations to understand the business need before building.
Primary Duties & Responsibilities:
- Platform Ownership & Administration
Own the day-to-day administration, configuration, and health of the Salesforce platform across Sales Cloud, Einstein AI, and Nue CPQ
- Debug and resolve production issues in a timely manner across both configuration and code
- Manage sandbox environments and CI/CD / change-set deployment processes
- Development & Engineering
Design and develop custom Apex classes, triggers, batch jobs, and scheduled jobs
- Build and maintain Lightning Web Components (LWC) for custom UI experiences
- Develop and maintain REST/SOAP API integrations between Salesforce and third-party systems (QuickBooks, Stripe, Nue CPQ)
- Write clean, well-documented, testable code with a minimum of 85% code coverage
- Determine whether a given requirement is best solved with declarative tools (Flow, validation rules) or custom code, and build accordingly
- Project Delivery & Architecture
Gather requirements from stakeholders and translate them into scalable Salesforce solutions
- Build and deploy Flows, validation rules, custom objects, fields, and page layouts
- Ensure solutions are scalable, governor-limit compliant, and built for long-term maintainability
- Document configurations, technical designs, data models, and integration specifications for ongoing maintainability
- Participate in sprint planning and project intake prioritization with RevOps leadership
- Consulting & Strategy
Proactively identify and recommend improvements to existing processes and data models
- Partner with Revenue Operations to align Salesforce capabilities to business goals
- Stay current on Salesforce releases, Einstein AI features, developer tools, and platform updates; evaluate and implement relevant new functionality
- General
Adheres to all confidentiality, compliance, and company standards
- Performs other duties as assigned
Minimum Education & Work Experience:
- 7+ years of hands-on Salesforce administration / development experience, including Apex, SOQL/SOSL, and Salesforce data model design
- Strong proficiency with Salesforce Flow (Screen Flows, Record-Triggered Flows, and Scheduled Flows)
- Experience building Lightning Web Components (LWC) and an understanding of the Lightning component framework
- Experience with Sales Cloud, including opportunity management, lead routing, and forecasting
- Experience building and maintaining REST or SOAP API integrations
- Deep understanding of Salesforce governor limits, bulkification, and asynchronous processing patterns
- Demonstrated ability to manage projects end to end, from requirements through deployment
- At least 2 active Salesforce certifications spanning both the administrator and developer tracks, with preference for:
Salesforce Certified Administrator
- Salesforce Certified Platform Developer I
- Salesforce Certified Advanced Administrator
- Salesforce Certified Platform Developer II
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Integration Architecture Designer
- Agentforce Specialist
- Preferred qualifications
Experience with CPQ tools (Nue, Salesforce CPQ, or similar) and order-to-cash / quote-to-cash workflows
- Familiarity with QuickBooks and/or Stripe integrations and APIs
- Experience with Einstein AI features, including Einstein Copilot, Lead Scoring, or Opportunity Insights
- Knowledge of Agentforce or generative AI tooling within the Salesforce ecosystem
- Experience with Salesforce DX (SFDX), scratch orgs, and CI/CD tooling (e.g., GitHub Actions, Copado, Gearset)
- Exposure to platform events, Change Data Capture (CDC), or the Salesforce streaming API
- Experience working in a SaaS or subscription-based business model
Key Skills and Qualifications:
- Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical stakeholders
- Sound judgment in choosing between declarative configuration and custom code, and the ability to build either
- Strong requirements-gathering and project management skills, from intake through deployment
- Strong analytical and problem-solving abilities, including diagnosing production issues across configuration and code
- Commitment to clean, documented, testable, and maintainable work
- Consultative mindset, with the initiative to recommend improvements to existing processes and data models
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel objects, tools, or controls (including a computer keyboard and operating a telephone), lift and/or move up to 10 pounds.
- Frequently requires the use of hands and arms for reaching, as well as the ability to walk and communicate effectively through speaking and listening.
- Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus.
- Noise level in the work environment is usually moderate.
- Type on a computer keyboard and look at a computer monitor, and operate a cell phone or a computer-based phone.