Manager Assistant - Enterprise Architecture

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our  company values  and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Role

This role blends program management discipline, cross ‑ team orchestration, and executive enablement. The Manager Assistant/Chief of Staff partners closely with a Vice President, Architecture as Code, to drive alignment across teams, translate strategy into execution, and ensure priorities, roadmaps, and deliverables land with clarity and momentum.

The individual serves as a trusted extension of the leader—supporting day ‑ to ‑ day team management, orchestrating high ‑ visibility forums, and ensuring leaders are aligned on outcomes, sequencing, and accountability.

- 3+ years of experience in a chief of staff role supporting a high performing team.

- Experience supporting and working with cross functional teams in a dynamic fast-paced environment.

- Strong program management capability with comfort operating in ambiguity and change.

Ability to manage, prioritize and complete multiple time-sensitive tasks within specified timeframes.

- Exceptional executive storytelling capability especially through PowerPoint and written narrative, is a must.

- Demonstrated ability to influence leaders and drive alignment without formal authority.

- Exceptional organizational skills with the ability to manage multiple priorities simultaneously.

- Strong written and verbal communication skills, with sound judgment around tone and audience.

- Ability to adapt to situations to quickly resolve issues and/or gain alignment.

- Ability to effectively negotiate and influence to reach desired outcomes.

- Ability to prioritize and work independently or with minimal direction.

- Ability to act diplomatically and respectfully when communicating with individuals of varying levels.

- Expert level of written and verbal communication skills.

- Experience creating executive level presentations.

- Accuracy and attention to details.

- Flexible, proactive, well organized, resourceful, and efficient.