Lifestyle Amenities Specialist - Lumina

We have two exciting opportunities to join our team at our luxury high rise association, Lumina, located in San Francisco.

Schedule: Thursday - Monday 10:00 AM-7:30 PM

Compensation: $28.00 Per Hour Depending Upon Experience

What You'll Do

- Act as the go-to contact for residents—supporting amenity access, events, and lifestyle requests.
- Coordinate and host on-site events, programs, and community activities.
- Plan off-site outings, excursions, and group experiences.
- Assist with in-unit service coordination, from vendor visits to home maintenance.
- Keep amenity spaces clean, inviting, and operating at a high standard.
- Support concierge team members to ensure consistent, exceptional service.
- Build strong relationships with residents and vendors to elevate the overall hospitality experience.

What You'll Bring

- Experience in hospitality, event planning, concierge services, or customer service.
- A warm, professional communication style and strong relationship-building skills.
- Excellent organization, time-management, and follow-through.
- Tech-savvy comfort with Microsoft Office and general office tools.
- Flexibility to work evenings, weekends, and holidays as needed.

Why You'll Love it Here

- You’ll help foster a vibrant, engaged residential community.
- You’ll be part of a collaborative team that values creativity, service excellence, and innovation.
- Every day is different—events, resident interactions, lifestyle services, and memorable experiences.
- Comprehensive health benefits, paid time off for qualifying employees.
- Opportunities for career growth and advancement
- Action is proudly certified as a Great Place to Work in 2025 and has been recognized in Newsweek for our phenomenal culture.
- If you’re passionate about hospitality and enjoy creating moments that matter, we’d love to meet you.

Qualifications / Requirements

- Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
- High School Diploma or GED Equivalent
- At least 1 year of customer service experience. Hospitality, luxury retail or fine dining experience is preferred
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach

Why You'll Love Working at Action
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued.  Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.