Broadcast Technician

Role Overview

proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.

Our immediate requirement is for an experienced Broadcast Technician to be a key part of our London team, representing proAV and working onsite, taking full responsibility for providing a new AV standard for webcasting and virtual events. You must be able to support but not limited to the following functionalities:

- Webcasting

- In House / Pro-Production

- Video and Audio Capture of presenters, remote participants and audience

- Video Playback of Content.

- Professional Lighting

- Recording of Sessions

One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user’s organisation who continue to invest in state-of-the-art technologies, services, and training.

This is an exciting opportunity for an exceptional, experienced Broadcast Technician to join an established operation with scope to drive and enhance the service at every opportunity.

Experience and seniority of the position will be reflected by the remuneration and benefits package.

Key Responsibilities

- Provide technical support for aspects of live and on demand webcasting and video production services.

- Encoding of video and audio content.

- Media and web content integration (packaging).

- Knowledge of Windows Media, Apple Quicktime, .mp4 and Flash encoding formats.

- Carry out all aspects of the AV service prescribed in Event Function Sheets.

- Provide AV Event Support.

- Ensure a consistent standard is maintained throughout all events and that all processes are routinely followed.

- Work with clients to troubleshoot issues, test services, and manage expectations

- Deliver a high standard of service in accordance with SLAs for the team.

- Be proactive in suggesting new methods and techniques to improve efficiency.

- Report all service shortcomings affecting Events Team to the AV Events Team Leader.

- Maintenance, troubleshooting and engineering for Webcast production hardware and software.

- Ensure mandatory compliance with information security policies, standards and procedures.

- Process enquiries to the Events team mailbox.

- Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff.

- Be fully conversant with H&S and First Aid procedures.

- Provide meeting room support when required.

- Travel across both sites.

- Other duties as required or assigned by company management

Person Specification

- Methodical, structured and self-motivated with excellent organisational and communication skills both verbal and written. The ability to work under pressure is essential.

- Must be able to prioritise and have the ability to remain calm in high-pressure situations.

- Strong customer-focus and understanding the sensitivities of working with clients.

- Able to work as part of a team and multiple tasks simultaneously.

- Ability to provide workings standards to the highest specification within a Corporate Head Office Building.

- Proven experience within the corporate streaming field.

- Degree or equivalent experience in film, video or related field is desirable.

- Extensive knowledge of streaming media technologies, CODECs, servers and multicast technologies. Knowledge of video compression technologies also essential.

- Experience of the latest digital media, compression and transmission technologies.

- Green Screen Studio & Virtual Production Experience

Understanding of AR-XR video production.

- Demonstrable experience in working with Blackmagic Ultimatte or Chroma Hardware/Software.

- Operational experience of vMix.

- Possess basic video editing skills using common editing tools (Adobe Premiere Pro, etc.)

- Experience in using Cloud-based Content Management Systems or other relevant Cloud-Based webcasting applications.

- Familiarity with common video formats (Microsoft Windows Media, Apple Quicktime, .mp4, Flash, etc.)

- Excellent computer skills and the ability to learn new software and systems.

- CTS Certified preferred - Candidates without this qualification will be expected to complete this training.

- Live experience of digital sound desks including microphone management and EQ

- Multi-camera control systems and vision mixing

- Crestron control systems including virtual and physical signal routing

- Video & Audio Conference experience including Point-Point and interactive Multipoint events

- Understanding of multiple display types including aspect ratios and video walls

- Basic stage lighting principles

- Expert PowerPoint user and knowledge of MS Windows

Equality, Diversity & Inclusion:

proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.