Front Desk Receptionist

Job Title: Receptionist Job Description This receptionist position serves as the primary point of contact for visitors and callers, managing badging and visitor tracking systems while delivering a high level of professional, customer-focused service. You will greet and assist clients, guests, and employees, coordinate access and security processes, and provide essential administrative and clerical support. The role requires strong computer skills, exceptional communication abilities, and a polished, welcoming presence suitable for interacting with senior leadership and other stakeholders. Responsibilities

- Serve as the first point of contact for all visitors, clients, guests, and visiting employees, providing a warm, professional, and welcoming experience.
- Greet, check in, and direct visitors using badging and visitor management systems, ensuring all individuals are properly logged and tracked.
- Answer incoming calls promptly, route calls to the appropriate associates, and provide accurate information or assistance as needed.
- Manage visitor tracking for vendors and guests, maintaining accurate records and ensuring compliance with security and access procedures.
- Handle parking and vehicle logs, including the issuance and tracking of security access cards and keys.
- Assist with employee onboarding and offboarding processes, including coordination of access badges, keys, and related documentation.
- Manage incoming and outgoing mail and packages, ensuring timely distribution and accurate documentation.
- Perform data entry and maintain logs, records, and other documentation related to visitors, access, and administrative activities.
- Provide administrative and clerical support, including Microsoft Office tasks, filing, and general office coordination.
- Support the annual management plan by meeting defined key performance indicators and contributing to operational efficiency.
- Perform various facility management assignments as directed, assisting with day-to-day office operations.
- Deliver a high level of customer service to all visitors and internal stakeholders, including senior and C-suite leaders, ensuring a white-glove experience.
- Maintain a professional front desk environment, upholding confidentiality, security, and organizational standards at all times.

Essential Skills

- Minimum 510 years of customer service-related experience.
- Proficiency in a range of information technology tools and platforms.
- Strong computer skills, including proficiency with Microsoft Office.
- Excellent organizational skills with strong attention to detail.
- Excellent oral and written communication skills.
- Fluency in English.
- Ability to perform minimal physical activity, such as walking and carrying small packages.
- Proven experience delivering very professional, high-level customer service.
- Experience using badging systems and logging and tracking visitors.
- Ability to manage front desk, customer service, and administrative support functions efficiently.
- Strong data entry and clerical skills.
- Ability to interact confidently and professionally with senior leadership and C-suite stakeholders.

Additional Skills & Qualifications

- Experience in a corporate reception or administrative role.
- Familiarity with visitor management systems.
- Knowledge of basic office management procedures.
- Experience providing white-glove service in a professional environment.
- Degree not required; equivalent experience in customer service, reception, or administrative support is acceptable.

Work Environment This role is based on-site at a professional corporate facility where a polished, business-appropriate appearance is expected. The position operates Monday through Friday from 8:00 a.m. to 5:00 p.m., with no weekend hours. You will work at the front desk and in office areas, using computers, visitor management and badging systems, and Microsoft Office applications throughout the day. The environment includes regular interaction with clients, guests, employees, and senior leadership, requiring a calm, courteous, and service-oriented demeanor. Onsite parking is available. The role involves minimal physical activity, such as walking within the facility and carrying small packages. This is a long-term opportunity with a plan to convert the role to a full-time permanent position, offering a stable and engaging work setting focused on high-quality service and professional standards.
Job Type & Location
This is a Contract position based out of Waltham, MA.
Pay and Benefits
The pay range for this position is $28.00 - $28.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract position based out of Waltham, MA.
Application Deadline
This position is anticipated to close on Nov 3, 2026.
Workplace Type
This is a fully onsite position in Waltham,MA.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.