About this role
Customer Service / Billing Clerk
Shift/Hours: Monday - Friday, 8:00-4:30 PM
Pay Rate: $18.00 - $19.00/hr (depending on experience)
Location: Moraine, Ohio 45439
Experience: Entry-level, 2-3+ years
Join Our Client's Team as a Customer Service Representative / Billing Clerk!
Are you a customer service enthusiast looking for an exciting opportunity in Dayton, OH? Our client, a reputable company in the area, is currently seeking a dedicated individual to join their team as a full-time Customer Service Representative. As a key member of their team, you will play a crucial role in providing exceptional service to their customers.
Customer Service / Billing Clerk Responsibilities: Answering incoming calls and assisting customers with inquiries Entering orders accurately into their system Editing work orders for invoicing Becoming knowledgeable about their products and services Providing quotes for products and pricing Assisting walk-in customers and retrieving products from the warehouse Processing payments using their credit card processing system Corresponding with customers regarding delivery dates Recording service technician notes in customer master files Handling customer service issues, including product inquiries, billing concerns, and general customer inquiries Collaborating with assigned salesmen on short-term projects
Customer Service / Billing Clerk Requirements: High school diploma or equivalent 1-2 years of similar office experience Ability to work well in a team environment Excellent verbal and written communication skills Strong math skills, including the ability to calculate square inches and product costs Proficient in using computer software such as Microsoft Word, Excel, and Outlook
Customer Service / Billing Clerk Additional Information: This position requires good computer skills and the ability to use the internet and email efficiently. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Customer Service / Billing Clerk Benefits : Medical, Rx, and Wellness Benefits Dental and Vision Plan Options Short-term Disability 401(k) Retirement Plan Holiday Pay
If you are a motivated individual with a passion for customer service and a desire to work in a team-oriented environment, we encourage you to apply to this Customer Service / Billing Clerk position. Please submit your resume and cover letter detailing your relevant experience or call us directly at 937-965-0765 . We look forward to hearing from you!
Compensation / Pay Rate (Up to): $18.00 - $19.00 Per Hour