Expert AQM

Be part of our team!

AT&S is a leading global manufacturer of high-end IC substrates and printed circuit boards . AT&S industrializes leading-edge technologies for its core business segments Mobile Devices & Substrates, Automotive & Aerospace, Industrial and Medical and high-performance computing for AI applications. We are looking for talent eager to shape the future of our interconnected world. With plants in Austria, China, India, Malaysia and sales offices around the globe, we offer excellent career opportunities for creators, innovators and enablers with the drive to make a difference.

To enhance our successful CQM Team in China in Shanghai, we are looking for a passionate

Expert AQM

Your Responsibilities

- Act as Quality Interface between Customers in the respective Sales and AT&S Plants

- Lead and ensure effective Communication with Customer Representatives for Quality related matters

- Deep Understanding of Customer Requirements and expectations to ensure awareness and proper implementation in the affected AT&S Plants

- Support AT&S Account Teams during the acquisition of new customers for quality-related matters (e.g. translation and understanding of customer specifications, quality agreements, requirements for delivery)

- Lead negotiation in case of conflicting customer specification requirements (Deep understanding of motivation for the requirement from the customer and the respective gaps in AT&S capabilities)

- Conduct On-Site Visits at Customer sites and represent Quality during meetings

- Act as First Point of Contact for Customer requests and concerns (e.g. support on site trouble shooting at SMT lines or customer manufacturing sites where needed, requirements for customer audits etc.)

- Lead Quality Meetings with Customer and ensure the involvement of Plant representatives where needed

- Monitor non-claimed disturbances at the customers manufacturing sites through regular communication and give an early warning to AT&S manufacturing Plants

- Prepare regular Quality Reports following the CQM reporting guidelines and share Customer Quality Performance with the Account Teams and the Respective Plants including Customer related KPI’s

- Monitor Quality Indicators within customer score cards and initiate and track necessary improvements projects in the respective AT&S sites

- Track and follow up all open issues relating to Quality from customers with the respective AT&S Plant to ensure timely completion

- Prepare best-in-class examples for AT&S Plants to ensure that Plants can live up to customer expectations (e.g. required information in 8D reports, expectation for Quality presentations towards customer etc.)

- Leading PCN topic in SHA CQM team

- Leading CQM function digitalization and AI related projects

- Other quality projects triggered from customer which request plant level general improvement

Your Profile

- Technical background (Bachelor +)

- 5 years of experience in/as similar area ,experience in related industry (PCB, Electronics, or Semiconductor) preferred

- Broad experience in quality standards and management systems

- Excellent in Japanese & English (Chinese would be an asset)

- Strong communication skills

- Leadership, decisiveness and social skills (Strong team and social orientation)

- Ability to represent the company to external organisations (customers, suppliers,)

- Ability to work under pressure

- Good negotiation skills

- Willingness for business trips

- SMT & Assembly experience

- Quality Tools as PDCA, 8D, Ishikawa, 5 Why, SPC & Cpk calculation

- Understand ISO9001, IATF16949, VDA6.3, APQP/PPAP, FMEA, Control Plan concept.

- Proficiency in computer knowledge on excel, Powerpoint and other related software

Ready for a new challenge to advance your career? It´s just a click to apply online. We look forward to your application and your detailed resume. Your AT&S Team!

AT&S is an equal opportunity employer. We embrace diversity and are dedicated to empowering people to reach their potential by fostering their unique talents and strengths. Our compensation packages are competitive and take individual qualifications and experience into consideration.