BI&A Services Director

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Enterprise Services (ES) was established in 2022 to provide efficient, resilient, and scalable services to support the evolving needs and complexities of a more digital BCG. ES brings together business-critical operations - such as Business Intelligence & Analytics, Procurement & Payables, Global Finance Operations, and Executive Support Services - alongside specialist expertise including Real Estate, Travel, and Meetings & Events. United by a common service mindset, ES enables every BCGer to focus on the work that matters most by giving time and energy back through streamlined, reliable service delivery. In doing so, ES creates cost advantage and strengthens BCG’s market differentiation, while reducing risk through consistent controls and business continuity. Through scalable platforms and globally integrated ways of working across our strategic core global hubs, Enterprise Services enhances agility and helps unlock the potential of those who advance the world.

The Business Intelligence & Analytics (BI&A) Hub is the centralized global reporting and analytics capability within Enterprise Services that aims to build world-class information & analytics capability for BCG, bringing powerful insights at the fingertips of our decision makers. The hub has been scaled to serve 90+ senior stakeholders across multiple business units, with scope expanding beyond finance into Enterprise Services and other non-finance functions. The team partners with senior leadership across BCG's business segments, senior finance management, and local, regional, and global finance colleagues

As the Director, BI&A Services, you will lead the delivery and engagement with a set of senior stakeholders and their teams across Finance, Enterprise Services and other functions . In partnership with the Senior Director, BI&A Services, you will play a pivotal role in building, stabilizing, and scaling the vertical by defining its vision, strategic priorities, operating model, and long-term roadmap, while continuously evolving the function to maximize BI&A's impact across the organization.

You will serve as a trusted thought partner to functional leadership, bringing strategic insights, innovative methodologies, and data-driven perspectives to shape functional strategies, manage business risks, and address evolving business needs. You will build and manage strong relationships with senior stakeholders, effectively communicate strategic plans and recommendations, influence enterprise decision-making, and contribute to global initiatives by bringing a holistic, big-picture perspective.

You will be a strong advocate for change and for embracing technology for good, drawing on your experience and confidence to introduce new ways of thinking and to further sharpen analytics capabilities across the functions you serve. You will lead cross-functional partnerships and communications across BI&A, BCG Global Services, and the global functions in scope.

In addition, you will lead a high-performing team of BI&A professionals, directly managing Managers and Team Leads while fostering a collaborative, value-driven culture. You will be responsible for developing talent, building organizational capability, driving performance excellence, and creating an environment of continuous learning, innovation, and accountability.

What You'll Bring

• Master’s degree in Business, Finance, Analytics, or a related discipline preferred; CA or equivalent professional qualification welcome
• 15+ years of relevant finance experience
• Very strong problem solving & analytical skills
• Excellent communication skills; written and verbal
• Flexible to work across time zones
• Proven ability to work effectively in a global environment with people at all levels, preferably in a professional services organization
• Experience in people management
• Strong knowledge of financials statements including P&L, Balance Sheet, etc.
• Experience in using Gen AI (OpenAI, ChatGPT etc.) for personal and team productivity

Who You'll Work With

As a member of the Business Intelligence Team, you will interact extensively with a diverse range of stakeholders from across the business, both geographically and functionally. This includes, but is not limited to
• Global Function Heads and senior leadership across Practice Areas, BCG X Finance, Enterprise Services, & other Global Functions.
• BI&A Services Senior Director and peer Directors across the BI&A Hub

Additional info

YOU’RE GOOD AT

Functional & Technical Expertise
• Strong business analytics expertise with deep experience in business intelligence, data analytics, management reporting, and performance insights across multiple functional domains, including Finance.
• Navigating ambiguity and complexity by translating data into actionable insights and compelling business narratives.
• Structuring hypotheses, designing rigorous analytical approaches, developing scalable data models, and solving complex, undefined business problems.
• Strong proficiency with modern BI, reporting, and visualization tools, with a continuous learning mindset and eagerness to adopt emerging technologies.

Strategic Thinking & Problem Solving
• Bringing a strategic, enterprise-wide perspective to business challenges and opportunities.
• Anticipating long-term implications, evaluating trade-offs, and developing sustainable solutions and mitigation strategies.
• Simplifying complex problems and enabling clear, data-driven decision-making

Communication, Collaboration & Influence
• Building trusted relationships and effectively influencing senior stakeholders across functions, geographies, and time zones.
• Communicating complex analyses and strategic recommendations with clarity and impact.
• Collaborating effectively across teams while fostering an inclusive, high-performing environment through coaching and mentorship.

People Leadership
• Leading, developing, and inspiring teams of managers, team leads, and analytics professionals.
• Creating a culture of curiosity, continuous learning, innovation, and accountability through active coaching and talent development.
• Leading by example and fostering a strong, values-driven team culture focused on excellence and business impact.

Program & Change Leadership
• Driving complex cross-functional programs and organizational change initiatives from strategy through execution.
• Navigating changing priorities and stakeholder needs while maintaining focus on outcomes and execution excellence.
• Challenging the status quo and championing new ways of working, leveraging technology and analytics to drive meaningful transformation.

Execution Excellence
• Thriving in a fast-paced, intellectually rigorous, and service-oriented environment.
• Demonstrating strong organizational, planning, and process management skills while effectively balancing multiple priorities.
• Driving multiple workstreams to successful completion through strong prioritization, execution discipline, and stakeholder alignment.
• Experience working in Agile environments or a willingness to adopt Agile ways of working.

"At BCG, our people and relationships are at the heart of everything we do. We believe that in-person collaboration plays an important role in our culture, mentorship, and professional development.

For this role, you will generally be expected to work from a BCG office or in person with clients on a regular basis (typically around 50% of working time), depending on business needs and in line with local policies and practices.

We aim to provide a dynamic and collaborative environment that fosters connection and teamwork."

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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