About this role
Responsibilities
- Manage customer requests for spare part quotations and orders with accuracy and speed, using SAP and internal tools
- Act as a central point of contact between customers and internal departments like supply chain, pricing, logistics, service
- Prepare and issue spare parts quotations, ensuring correct pricing, lead times, and part identificationCoordinate the entire order-to-delivery cycle, ensuring on-time shipment and full customer satisfaction
- Follow up proactively on quotations, open orders, and delivery schedulesEnsure all documentation is accurate and compliant with internal standards and customer requirementsMaintain clean and up-to-date customer and order data in SAP
- Collaborate closely with WinGD’s global offices and Swiss headquarters to align on delivery commitments and project requirements
- Support field service units with spare part needs for onboard interventions
- Contribute to continuous improvement of spare parts sales and coordination processesReport on order activity and customer engagement to line management on a regular basis.
Requirements
- Degree in a technical or commercial field (e.g., Engineering, Business, Logistics)
- Minimum 3–5 years of experience in order coordination, spare parts sales, or supply chain/logistics, preferably in the marine or heavy machinery industry
- Solid understanding of spare part processes, global logistics, and supply chain operations
- Proficient in SAP (R/3 or S/4HANA) and Microsoft Office tools (Excel, Word, PowerPoint)
- Strong communication skills with fluency in English; additional languages are a plus
- Comfortable reading and understanding technical documentation and specifications
- Customer-oriented mindset with a proactive and solution-driven approach
- Ability to work independently and as part of an international, cross-functional teamHighly organized, with attention to detail and the ability to manage multiple priorities
- Open, collaborative personality with strong interpersonal skills and cultural awareness.
Our Offer
- An opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry
- A dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network
- Award winning and extraordinary products
- Multi-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking
- Dynamic and interactive working conditions. WinGD offers a non-hierarchical, agile structure where input and ideas are welcome
- In-house technology training and professional development opportunities
We kindly ask you to send us your complete application, including an updated CV, diplomas/certificates and a letter of reference.