About this role

Key Responsibilities

- Design, configure, develop, and troubleshoot Laserfiche Workflow processes that control document routing, metadata updates, status changes, notifications, and downstream automation.
- Use Laserfiche Workflow Designer to create custom code functions and modules in C# and VB/VBScript to support workflow processing.
- Develop and maintain custom C#/.NET applications, services, DLLs, and scripts that integrate email intake, document processing, repositories, and downstream applications.
- Develop SQL queries, stored procedures, tables, and data-validation logic supporting Laserfiche metadata, workflow orchestration, document status, and external database lookups.
- Configure and support Laserfiche Quick Fields for OCR, document classification, metadata capture, regular-expression rules, conditional processing, and custom C#/VB.NET scripts.
- Configure and support Laserfiche Import Agent for scheduled or automated document ingestion, OCR, indexing, template assignment, and repository filing.
- Use Laserfiche SDK and integration capabilities to store, retrieve, update, and route documents with associated metadata, images, and OCR text.
- Support Laserfiche WebLink, repository services, Workflow services, Windows services, and related custom components used for document viewing and processing.
- Integrate document intake with Microsoft 365 email services and APIs, including modernization from Exchange Web Services to Microsoft Graph where required.
- Troubleshoot production issues involving ingestion lag, workflow failures, OCR/classification accuracy, metadata synchronization, credentials, service health, and load distribution.
- Implement logging, monitoring, diagnostics, deployment controls, code scanning, testing, release documentation, and operational runbooks for Laserfiche components.
- Partner with operations, QA, infrastructure, DevOps, security, and application teams; provide technical leadership, code reviews, mentoring, and knowledge transfer.

Required

- 7+ years of enterprise application or document-management development experience, including strong hands-on Laserfiche development and administration exposure.
- Advanced experience with Laserfiche Workflow and Laserfiche Workflow Designer.
- Strong C#/.NET and VBScript/VB.NET skills, including custom workflow code functions, modules, scripts, and reusable components.
- Strong SQL Server and T-SQL skills for queries, stored procedures, metadata validation, integration, and troubleshooting.
- Experience with Laserfiche Quick Fields, OCR, metadata templates, regular expressions, document classification, and automated routing.
- Experience with Laserfiche Import Agent, repositories, SDK-based integrations, and WebLink or equivalent document-viewing components.
- Experience troubleshooting Windows services, application logs, credentials, integration dependencies, and production workflow performance.
- Strong documentation, problem-solving, collaboration, and production-support skills.

Nice to Have

- Microsoft Graph API, Exchange Online integration, or migration from Exchange Web Services.
- Microsoft Message Queuing, REST APIs, COM integrations, or service-to-service integration patterns.
- Azure DevOps, GitHub, CI/CD, Checkmarx or equivalent code scanning, and controlled release practices.
- Application Insights, Dynatrace, SIEM integration, or other observability tools.
- Experience with AI/ML-assisted document classification, external OCR services, or high-volume financial document processing.