Quality, Safety, Environment (QSE) Manager

Hunter Amenities is one of the worlds largest manufacturers of Personal Care Amenities with over 40 years of experience in the global market. We are a highly entrepreneurial, professional, and driven organization that believes in teamwork, professional ethics, and outstanding service. Hunter is proud to be a Platinum level member of the Best Managed Companies program in Canada.

The Opportunity:

The QSE Manager leads the development, implementation, and maintenance of integrated quality, safety, and environmental management systems, ensuring compliance with company policies and regulatory standards. This role drives product quality, workplace safety, and environmental sustainability through cross-functional collaboration and liaison with external stakeholders

Key Duties & Responsibilities:

- Lead Quality Team in conducting inspections, sampling, and testing (incoming, in-process, finished goods) and maintain GMP/QMS documentation (policies, AQL levels, SOPs, forms).

- Ensure lab tests (pH, viscosity, weight) and microbial testing are well conducted, introducing new methods according to international standards.

- Ensure registration of products and FSC through the National Pharmaceutical Regulatory Agency (NPRA) online system are well conducted.

- Carry out product registration with the embassies of other countries.

- Arrange GMP inspections with NPRA officers.

- Lead Quality Team to establish MSDS, COA, and Product Specification for new products based on global standards.

- Ensure R&D processes for new liquids and packaging are well conducted.

- Monitor and manage equipment calibration and maintain a master list of calibrations.

- Lead Quality Team in developing new products, create BMRs, and test compatibility of liquids and packaging.

- Ensure QMS documentation is accuracy, traceability, and compliance.

- Develop and implement a document numbering system and control systems.

- Ensure Supplier Correction Reports (SCARs) is issued to the supplier for non-conforming materials, and the Corrective Action and Preventive Action must be implemented by the supplier.

- Lead Quality Team to collaborate with suppliers to evaluate and improve raw material and packaging component quality.

- Lead and actively participate in internal and external audits as an auditor or auditee.

- Ensure NCRs is issued for non-compliance processes with root cause analysis suggestions.

- Collaborate with R&D, QC, Purchasing and Production team to integrate quality requirements from the start of product development, scale-up, and first production runs.

- Ensure product stability tests and retention samples are well conducted to ensure ongoing quality and compliance.

- Lead Quality Team to manage customer complaints, identify root causes, and propose corrective and preventive actions.

- Establish quality control benchmarks and monitor Key Quality Indicators (KQIs) to drive continuous improvement.

- Implement and maintain Safety and Environment standards, ensuring compliance with local laws, OSHA, and DOSH regulations, and achieving sustainability targets.

- Promote a strong safety culture through training, awareness campaigns, and enforcement of Health & Safety programs.

- Explore, source, and budget for tools and instruments for the laboratory, QC, and safety teams.

- Provide training and guidance to employees on quality, safety, and environmental procedures and protocols.

- Ensure Wastewater Treatment Plant is compliance with the regulation and standard.

- Develop and maintain training programs to enhance employee knowledge and skills.

Qualifications & Experience:

- Good understanding of regulatory compliance in cosmetic, safety laws, and environmental policies

- Strong knowledge of quality, safety, and environmental management principles and practices.

- Understand and able to implement GMP and Quality Management System such as ISO 22716, ISO 9001, ISO 14001, ISO 45001 standards

- Implementation of Product inspection, testing, and release procedures

- Familiar with CAPA (Corrective & Preventive Action) systems

- Possess R&D skills in the Cosmetic field

- Able to conduct Internal and external audit processes

- Excellent communication, leadership, and problem-solving skills.

- Ability to work independently and lead cross-functional teams.

- Capable of delivering effective training to staff at all levels on QASE topics.

- Prioritizes safety, compliance, and sustainability as a core part of operational decision-making.

- Able to work in dynamic environments and respond to changing regulations and operational needs.

- Collaborates effectively across departments and supports team success.

- Upholds ethical practices, honesty, and transparency in all actions and decisions.

- Good communication skills in both English and the local language, written and spoken.

- Proficient in Microsoft Office (Excel, Word, PowerPoint), and quality management systems.

- Minimum 5 years of experience in quality, safety, and environmental management in a manufacturing setting, preferably in the personal care, FMCG, and pharmaceutical industry.

- Managerial experinces in leading a team

- Proven track record of implementing and maintaining QMS, OHS, EMS and Halal systems.

- Participate in quality audits and Workplace Safety & Health Committee activities, with experience in DOSH inspections.

- Bachelor's degree in Quality Engineering, Chemistry, Environmental Science, Occupational Health and Safety, or related fields.

We offer:

- A competitive compensation package.

- The opportunity to be part of a fast-growing, dynamic, and successful global team. We believe in our people and our people believe in Hunter

A Little Bit More About Us:

Hunter Amenities global headquarters is in Burlington, Ontario where we manufacture one of the richest portfolios of licensed amenity brands for our 5- and 6-star global hotels, boutique hotels, spas, cruise lines and retail clients. Hunter has built a broad retail portfolio, creating both private labels and branded beauty products of the highest quality. Learn more about our company and culture at www.hunteramenities.com.

Based on our profile and needs we will only contact those candidates selected for interviews. Thanks for applying!

Hunter Amenities International Ltd. is an equal opportunity employer. Hunter does not discriminate on the basis of race/religion/sex/national origin/veteran/disability/sexual orientation/gender identity, or any other characteristic protected by current law.