Assistant Manager, Consumer Loans Processing

To assist in planning, managing and directing the functions of the Consumer Lending Processing branch, which includes Credit Research and Support, Loan Disbursement, and Endorsement Verification/Loan Cancellation to ensure accurate and efficient processing of consumer loans. Serve as subject matter expert regarding branch functions, systems, policies and procedures. Support senior management in developing and executing strategic plans. Work is performed under limited supervision. Act as Manager in the incumbent's absence.

- Significant progressively responsible experience in leading and managing a multi-functional, multi-location lending processing operation, including operational and regulatory risks and controls, preferably for a large financial services organization
- Advanced knowledge of applicable federal and state laws, rules, and regulations
- Advanced knowledge of banking/financial industry trends, products and services
- Advanced knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
- Significant experience working with all levels of staff, management, stakeholders, vendors
- Significant experience in delivering presentations to virtual and in person teams
- Advanced skill leading with diplomacy and tact while maintaining appropriate assertiveness and persistence
- Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully
- Advanced skill identifying and analyzing business requirements and recommending solutions
- Advanced skill exercising initiative and using good judgment to make sound decisions
- Advanced skill in producing desired results and achieving goals and objectives
- Advanced analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships
- Advanced leadership skills, marked by poise, positive influence, and the ability to drive change
- Advanced analytical/quantitative, reconciliation and deductive reasoning skills
- Advanced skill developing and implementing programs in a leadership role
- Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
- Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
- Advanced skill to effectively manage a remote distributed workforce across multiple locations and time zones
- Advanced verbal, interpersonal and written communication skills
- Advanced database, word processing, spreadsheet, and presentation software skills
- Bachelor's degree in Business Administration, Finance, or related field, or the equivalent combination of education, training, and experience

Desired Qualifications

- Advanced knowledge of Navy Federal's automated systems used in the Department
- Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
- Master's degree in Business Administration, Finance, or related field

Additional Information

Hours:

- Monday - Friday, 8:00AM - 4:30PM

Location:

- 820 Follin Lane, Vienna, VA 22180
- 141 Security Drive, Winchester, VA 22602