Manager-Regional Business Development, Accessories

Mahindra & Mahindra LimitedMumbai, MaharashtraOn-siteFull-timeStaff, 8–12 yearsListed 1 hour ago

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About this role

Responsibilities & Key Deliverables

As Regional Business Development Manager (Accessories), you will drive Accessories retail growth across the assigned region by improving dealer performance, increasing accessory penetration, strengthening retail conversion, executing OEM-led initiatives, and achieving sales, profitability, customer satisfaction, and business development objectives. The role works closely with dealerships, Regional Sales Teams, ZAM, and cross-functional stakeholders to maximize Accessories Retail.
Business Performance Management
• Deliver regional Accessories retail and billing targets in coordination with RSMs and ASMs.
• Develop and execute regional business plans aligned with OEM growth objectives.
• Monitor dealer, MADB, and branch performance and drive corrective actions for underperforming locations.
• Track key business KPIs and ensure sustainable growth.
Dealer Network Development
• Strengthen Accessories business capability across dealerships.
• Conduct regular dealer reviews and performance assessments.
• Improve sales opportunities through enhanced display standards, retail processes, and customer engagement practices.
Sales & Retail Excellence
• Drive accessory attachment and penetration across vehicle models.
• Implement vehicle-wise and category-wise sales strategies.
• Improve retail conversion through dealership interventions, structured follow-ups, and process improvements.
• Identify, scale, and replicate best practices across the region.
Product & Category Management
• Promote OEM-approved accessories and support new product launches.
• Gather regional market insights and customer requirements to support product development.
• Ensure product availability and healthy inventory levels across dealerships.
• Coordinate with supply chain teams to minimize stock-outs and improve fulfillment.
Program Execution
• Plan and execute regional marketing activations, roadshows, and dealer-level promotional initiatives.
• Roll out sales campaigns, contests, promotions, and incentive programs.
• Ensure effective implementation of seasonal and strategic business initiatives.
• Monitor program effectiveness and ROI.
Training & Capability Building
• Conduct product, sales, and retail training for dealer sales consultants, accessories executives, workshop personnel, and management teams.
• Build dealer capability in accessory selling, upselling, and customer engagement.
• Support certification and dealer capability enhancement initiatives.
Stakeholder Management
• Collaborate with Regional Sales, Service, Marketing, Supply Chain, Product Teams, and dealerships.
• Create synergies with vehicle marketing initiatives and service camps to promote accessories.
• Serve as the primary regional point of contact for Accessories business matters.
• Align OEM and dealer objectives to drive business outcomes.
Market Intelligence & Business Development
• Analyze competitor products, pricing, promotions, and market trends.
• Identify growth opportunities, emerging customer needs, and business development levers.
• Recommend strategic actions to improve market share, revenue, and profitability.
Governance & Compliance
• Ensure compliance with OEM policies, commercial guidelines, processes, and audit requirements.
• Maintain accurate forecasts, business reports, and performance dashboards.
• Drive adherence to quality, warranty, and customer service standards.

KPIs

- Accessories Retail Target Achievement

- Retail Sales Growth

- Support Regional team for Accessories Billing Target Achievement

- Accessories Penetration (%)

- Vehicle Attachment Rate

- Category-wise Growth

- New Product Launch Success Rate

- Dealer Training Coverage

- Inventory Health & Availability

- Customer Satisfaction Metrics

Education Qualification

We prefer a candidate with the following qualifications:

- Graduate in Engineering / Automobile / Mechanical / Business Administration.

- MBA (Marketing / Sales) preferred.

General Experience

- 10-15 years of experience in Automobile Accessories, Aftermarket, Sales or Business Development.

- Experience in OEM, Automotive Retail, Tier-1 Supplier, or Automotive Accessories Industry preferred.

- Proven track record of managing dealer networks and achieving business targets.

Key Skills

Functional Competencies

- Accessories Retail Management

- Dealer Network Management

- Sales Planning & Forecasting

- Market Intelligence

Behavioural Competencies

- Leadership & Influencing Skills

- Customer Orientation

- Result Focus

- Negotiation Skills

- Relationship Management

- Problem Solving

- Communication & Presentation Skills

- Cross-functional Collaboration