Remote - Outbound Call Associate

Remote Outbound Call Associate
Remote - MUST RESIDE IN LEHIGH VALLEY
Monday to Friday FULL TIME
9:00am to 5:30pm or 9:30am to 6:00pm or 10am to 6:30pm
Pay: $14

Are you a proactive communicator who thrives in a fast-paced environment? We are looking for driven, reliable Outbound Call Associates to join our team. In this full-time role, you will conduct outbound phone calls to connect with individuals, gather essential information, and assist with coordination—all from the comfort of your home.
(Note: This is an administrative support role, not a sales position.)
### What You’ll Do
Conduct outbound calls (expected target of 80 calls per day)  Communicate effectively and professionally while gathering or confirming required details. Enter and update record details accurately into the system during and after calls. Maintain confidentiality, focus, and a professional demeanor on every call.

### Technical & System Requirements
Because this is a fully remote position, candidates must own and operate a personal computer setup that meets or exceeds the following technical specifications: Operating System: Windows 11 required Processor: Intel i5 (8th gen or newer and 2.5 GHz or higher) OR  AMD Ryzen 5 (2.0GHz or higher) RAM: 8 GB minimum, 16 is preferred Storage : 500 GB hard drive OR 256 GB SSD (minimums) Internet Speed: Dedicated high-speed internet with minimum speeds of 50 Mbps download / 20 Mbps upload Wired headphones compatible with Five9

### Qualifications & Pre-Screening Requirements
Prior experience in customer service, call centers, or administrative phone work preferred. Strong verbal communication skills and active listening abilities. Self-motivated with strong time-management skills in a remote work setting. Pre-Employment Screening: Candidates must successfully pass a full background check and drug screen prior to start.
Apply TODAY! Compensation / Pay Rate (Up to): $14.00 - $14.00 Per Hour