Chief of Staff, Product & Cross-Border Operations

Who we are:
Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible.  Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most.
 
We operate with urgency, intensity, and ambition. The bar is high because the opportunity is massive. We expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable to results. At the same time, we believe great companies are built on trust and respect. Every voice matters. Every contribution counts. When we win, we win together.
 
We are scaling rapidly and on a clear trajectory toward becoming a unicorn this year — and beyond. Our growth is not accidental; it’s the result of disciplined execution, relentless focus, and a team that refuses to settle. We are building a category-defining company, and we’re looking for people who want to do the most meaningful work of their careers.
 
If you want comfort, this isn’t the place.
If you want impact, ownership, and the chance to help build a generational fintech company, welcome.
 
Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Citi, PayPal, Capsule, Plaid, Bloomberg, Meta, Facebook, and Mastercard. The team is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD.
 
Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.
 
About the Role: The Senior Communications Manager will play a critical role in shaping and executing public- and investor-facing narratives for Inauguration Group’s affiliate companies, including Nitra (an AI-native healthcare OS provider) and Jericho Security (an AI-native cybersecurity platform). This role will elevate company and founder visibility at key moments, such as fundraising, product launches, and major milestones, through strategic, timely, and high-impact communications execution.
You will work closely with founders, CEOs, and executive leadership to support funding announcements, media engagement, thought leadership, and founder communications, while embedding best-in-class communications practices across the organization. The role requires strong judgment around timing, framing, and reputational risk, particularly as the companies approach greater scale and public scrutiny.
The Senior Communications Manager will report into the Chief of Staff to the Chairman, within the Office of the Chairman, and will collaborate daily with leadership teams across Nitra and Jericho Security. In this position, you will play an active role in executing PR and narrative initiatives aligned with our core focus areas, including fintech, healthcare, cybersecurity, and AI-driven technology.
 
Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.

Key Responsibilities

- Coordinate cross-functional business operations and strategic initiatives across U.S.-based leadership and Taiwan-based engineering, product, and operations teams. Support cross-functional initiatives involving business operations, recruiting, stakeholder coordination, public relations and investor-related work, and internal communications.

- Develop, organize, and maintain onboarding, enablement, training, and communication materials to support employees across functions and regions.

- Support recruiting and hiring efforts.

- Facilitate knowledge transfer, process alignment, and execution. Assist leadership with execution of strategic priorities.

- Translate high-level strategy into clear plans, timelines, and accountable owners.

- Drive execution on critical projects that span multiple teams and functions.

- Analyze business performance, KPIs, and operational data to support leadership decision-making.

- Travel internationally, including periodic travel to Taiwan, as needed to support recruiting, stakeholder coordination, team-related work, public relations-related activities, and business operations.

Qualifications:

- Master degree or foreign equivalent in Technology, Business Administration, or a related field and three (3) years of experience in operations, sales strategy, product, or cross-border operations.

- Experience working in early-stage startups and cross-border environments; leading end-to-end execution of complex, cross-functional initiatives and translating business requirements into structured workflows or product-related outputs.

- Experience with fintech, healthcare, or software or technology-driven business models; coordinating cross-functional initiatives involving recruiting, communications, stakeholder engagement, and organizational operations; employer branding initiatives; Google Analytics, Meta Business Suite and Adobe Creative Suite.

- Requires up to 15% domestic travel and up to 15% international travel. Frequency is approximately 1 to 2 times per quarter.

What we offer:

- Equity - Everyone at Nitra is an owner. When the company wins, you win.

- Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra.

- Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options.

- Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match.

- Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.

The base salary range for this full-time position is $175k + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed reflect the base salary only, and do not include bonus, equity, or benefits.
Nitra values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnicity, national origin or ancestry, gender, race, religious beliefs, disability, sex, sexual orientation, age, veteran status, genetic information, citizenship, or any other characteristic protected by law.