About this role
Clara is the leading platform in Latin America for companies to execute and manage every payment operation. More than 50,000 leading and fast-growing businesses run on our corporate cards, bill pay, financing and B2B payments, and in 2025 the Financial Times named Clara the region’s fastest-growing company. We’re passionate about helping every company we work with become more effective—and, through that, raising the region’s competitiveness. We’re ~400 people, backed by Notable Capital, Coatue, Kaszek, monashees, DST Global, ICONIQ, General Catalyst and Goldman Sachs, among others.
What you'll do
We're hiring a Sales Enablement Specialist in Sales Operations to own the Sales Academy, from onboarding through a three-month ramp and ongoing enablement. You'll build its curriculum, performance measurement and AI-powered app so new hires can turn learning into sales results.
- Design the full ramp journey. Own the 30/60/90-day curriculum: product, ICP, sales methodology, tools and processes; then live calling, outbound sequences, pipeline generation and first deals; finally full quota accountability, ramp certification and graduation.
- Create training that stays current. Build playbooks, videos, reference guides, battle cards and interactive modules tailored to roles and markets. Extend enablement beyond onboarding through product launches, tool rollouts and messaging updates.
- Validate learning at every milestone. Design quizzes, practical evaluations and certification checkpoints. Define ramp benchmarks, report progress and flag at-risk new hires early so sales leaders can intervene.
- Connect learning to sales performance. Unify module completion, test scores and certifications with activity, pipeline and conversion metrics in new-hire scorecards. Report knowledge absorption trends, performance correlations and curriculum gaps to Sales leadership.
- Build a self-service Academy app. Create a central hub where new hires access learning paths, complete modules and assessments, and track progress, while sales leaders monitor ramp performance in real time.
- Personalize learning with AI. Use performance patterns to adapt learning paths, surface at-risk indicators and generate coaching suggestions. Own the app roadmap and ongoing improvements.
- Support reliable HubSpot administration. Handle account assignments, reassignments and territory or segment changes. Resolve ownership disputes while maintaining accurate account data.
- Maintain the Sales book of business. Own uploads and ongoing maintenance in HubSpot, ensuring accurate ownership and segmentation. Monitor and report adherence to assigned accounts and operational workflows.
How you'll work
You'll partner with Sales leadership and subject matter experts to turn real examples, strong call recordings and proven plays into training. Run end-of-cohort retrospectives with new hires and their sales leaders to improve the Academy.
Build with AI and no-code/low-code tools without depending on engineering resources, connecting HubSpot, Amplemarket and Slack data with learning progress. Use that evidence to prioritize app and curriculum improvements.
Who you are
We're looking for someone who meets the minimum requirements for the role. The preferred qualifications are a bonus, not a requirement.
Must haves
- Experience in sales enablement, learning and development, or sales operations, including designing and delivering onboarding or training.
- Instructional design and facilitation that make knowledge usable across experience levels.
- HubSpot administration, data management and reporting.
- Hands-on daily AI use to build workflows or tools with ChatGPT, Claude, Copilot or similar.
- No-code/low-code building with n8n, Bubble, Glide or similar platforms.
- Advanced Google Sheets skills, including pivot tables, VLOOKUPs and logical functions.
- Experience with LMS or enablement platforms such as Notion, Lessonly or similar.
- Ability to translate performance data into curriculum decisions and build structured programs from scratch, with careful ownership of content and data quality.
Nice to haves
- Previous experience managing internal tools or apps through ongoing improvements.
- A good sense of humor.
Why Clara
- A high talent-density team driven to make an impact in Latin America — low ego, high ownership.
- Competitive salary and stock options (ESOP) from day one.
- An annual learning budget and accelerated development paths.
- English is our working language, with Spanish and Portuguese every day.
How we work
- Clarity — Open and direct communication: we say what we mean and give context where it matters.
- Simplicity — If it can be simpler, it should be.
- Ownership — We own everything we do, end to end. When something needs to happen, we don't wait.
- Pride — We hold ourselves to a high standard, and it shows in what we deliver.
- ABC (Always Be Changing) — We adapt fast, embrace change, and keep learning.
- Inclusivity — Diverse ideas, stories and perspectives build a better Clara.
If you meet the must-haves, apply — the nice-to-haves are a bonus, not a requirement.