About this role
Health Care Concierge
Dallas Retirement Village | Dallas, OR
Full Time, TEMPORARY: 9:30 AM - 5:00 PM
We're looking for compassionate, organized team members who enjoy combining resident care with customer service and administrative support.
At Dallas Retirement Village, our Health Care Concierge play a unique role in helping residents navigate appointments, transportation and admissions. This position combines coordination and communication responsibilities to ensure residents receive exceptional support and a welcoming experience throughout their stay with administrative office support duties.
If you're a caring professional who enjoys helping others and building meaningful relationships, we'd love to hear from you.
Benefits
- Medical, Dental, Vision Insurance and Flexible Spending Accounts
- Every Day Pay!
- 403(b) with company match
- PTO + 6 paid holidays
- Daily Pay options available
- Tuition reimbursement & scholarship programs
- Life and disability insurance
- Day Care
- Supportive team environment with growth opportunities
Qualifications
What You'll Do
Health Care Concierges provide assistance with medical records office duties, coordinating appointments, transportation, and admission-related support services.
Responsibilities include:
- Schedule resident appointments and coordinate transportation arrangements
- Assist Medical Records Director as needed
- Complete admission-related tasks, including room orientation and resident inventories
- Maintain accurate records and resident confidentiality
- Collaborate with nursing staff, department leaders, residents, families, and community providers
- Support a positive, resident-centered environment focused on dignity and service
What You Bring
- Proficiency with Microsoft Office applications
- Ability to understand, follow instructions, and communicate effectively in English
- Strong customer service and interpersonal communication skills
- Ability to document information accurately and maintain confidentiality
- Ability to work independently and as part of a team
- Compassionate, dependable, and resident-focused approach
- Strong organizational and multitasking abilities
Who This Is For
This role is a great fit for someone who:
- Enjoys working closely with seniors
- Has strong customer service and communication skills
- Is highly organized and detail-oriented
- Wants to make a positive impact on the resident experience
You're not just completing paperwork—you're helping residents navigate appointments, transitions, and daily needs while creating a welcoming and supportive experience. If you're compassionate, organized, and service-oriented, we'd love to connect with you.