Turndown Attendant

The Jefferson Hotel, a renowned hotel in Richmond, VA, is seeking a dedicated and detail-oriented Turndown Attendant to join our Housekeeping team. This part-time position plays an important role in creating a welcoming and restful evening experience for our guests by ensuring guest rooms are thoughtfully prepared each night.

This role is scheduled 5 PM – 9 PM Sunday – Thursday and 5 PM – 10 PM Friday and Saturday . Full flexibility is required to work any night of the week, including weekends and holidays. Training for this position will be conducted during daytime hours.

Key Requirements

- Availability : Must be available to work evenings any day of the week, including weekends and holidays; flexibility required for daytime training shifts as needed.

- Attention to Detail : Strong focus on cleanliness, presentation, and consistency in a luxury guest environment.

- Guest Mindedness : Professional, courteous demeanor with a commitment to exceeding guest expectations.

- Independence : Ability to work efficiently and independently while maintaining high standards.

- Adaptability : Comfortable responding to guest requests and adjusting priorities throughout the shift.

Duties & Responsibilities

- Prepare guest rooms for evening occupancy by turning down bed linens, folding back duvets and sheets, and fluffing pillows.

- Place turndown amenities in guest rooms, such as chocolates or breakfast menus, in accordance with hotel standards.

- Make beds and refresh linens as needed, ensuring all bedding meets cleanliness and presentation expectations.

- Perform light cleaning and tidying, including emptying trash, removing room service trays, and dusting surfaces.

- Replenish towels, linens, and guest room amenities upon request.

- Close drapes, adjust lighting, and create a calm, welcoming evening ambiance for returning guests.

- Retrieve and deliver guest-requested items promptly and professionally.

- Maintain confidentiality, professionalism, and respect for guest privacy at all times.

Qualifications

- Prior housekeeping or hotel experience preferred, but not required; training will be provided.

- Strong attention to detail and pride in maintaining high service standards.

- Clear communication skills and a polished, guest-focused presence.

- Ability to stand, walk, and perform light physical tasks for the duration of the shift.

- Must be reliable, punctual, and able to work independently.

- Must be available to work any shift between 7:00 AM – 11:00 PM as needed for training or business needs.

Why Work Here

As a Turndown Attendant, youll be part of a supportive and professional housekeeping team that takes pride in creating a warm, comfortable environment for every guest. We offer a respectful workplace and opportunities to grow within the hotel.