Quality Operations Technician

Job Title: Quality Operations Technician Job Description
Contribute to the success of our customers by ensuring quality through auditing the facility and production lines, evaluating raw materials, bulk, and finished products, and driving continuous improvement efforts.
Responsibilities
- Complete packaging batch record paperwork where required and perform audits of manufacturing lines and plants to maintain a world-class manufacturing control program.
- Document and escalate quality events such as deviations, non-conformances, and potential issues for efficient and effective decision-making.
- Ensure compliance with SOPs, Work Instructions, and test procedures, proactively updating them to support improvements and compliance.
- Maintain accurate documentation records in compliance with GMP requirements.
- Provide technical and process direction, along with training to manufacturing personnel.
- Utilize interpersonal skills to foster a culture of quality and increase quality awareness.
- Document and investigate deviations and out-of-specification (OOS) situations.
- Coach personnel to improve compliance with regulatory and quality requirements.
- Ensure product quality specifications and customer standards are met and maintained to the customer's satisfaction.
- Ensure products meet specifications prior to release, maintaining current reference and product standards.
- Accurately record data (cGMP) and pertinent information, using it to resolve ongoing quality issues permanently.
- Document OOS situations, determine root cause, and suggest solutions to prevent recurrence.
- Maintain compliance with current regulatory expectations and practices.
- Understand and maintain a culture of 'lean action' within the department, implementing standards and processes that eliminate waste.
- Apply and utilize 'lean tools' to permanently implement improvements and institutionalize 5-S in all aspects of the department.
- Perform other work as assigned.
Essential Skills
- Quality assurance experience in a GMP manufacturing environment such as pharmaceutical, cosmetics, personal care, food processing, or medical device.
- Working knowledge of cGMP and 21CFR drug manufacturing regulations.
- Detailed understanding of quality work instructions and related SOPs.
- Ability to multitask, demonstrate a sense of urgency, and organize effectively.
- Strong interpersonal and coaching skills.
Additional Skills & Qualifications
- Prefer a minimum of 2 years experience in a relevant field.
- 4-year college degree in Chemistry, Biology, or related science discipline or equivalent experience.
Work Environment
The role operates in a diverse manufacturing environment with exposure to a wide range of products including beauty, bath and body, lip balms, skincare, sunscreens, and cleaning detergents. The position is based on 1st shift, 6 AM - 2 PM Monday through Friday, with potential for weekend overtime. Work hours may fluctuate based on business and customer needs, requiring comfort with flexible hours and occasional overtime. The Chaska facility hosts the position, which entails a moderate to high demand for physical activity, continuous standing, walking, talking, teaching, and repetitive motion. Working conditions are primarily indoors, with exposure to various fragrances, requiring adaptability to changes in the work environment.
Job Type & Location
This is a Contract to Hire position based out of Chaska, MN.
Pay and Benefits
The pay range for this position is $26.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract to Hire position based out of Chaska, MN.
Application Deadline
This position is anticipated to close on Nov 5, 2026.
Workplace Type
This is a fully onsite position in Chaska,MN. About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without
regard to race, sex, age, color, religion, national origin, veteran status, disability,
sexual orientation, gender identity, genetic information or any characteristic protected
by law.

If you would like to request a reasonable accommodation, such as the modification or
adjustment of the job application process or interviewing process due to a disability,
please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the
city and county of San Francisco, we will consider for employment qualified applicants
with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a
condition of employment or continued employment. An employer who violates this law
shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process,
including sourcing, screening, and evaluating candidates. AI helps assess applications
and qualifications, but final decisions are made by our hiring team. By applying, you
acknowledge and agree that your application may be reviewed using AI tools.