Mortgage Sales & Production Manager - In Office

Mortgage Sales & Production Manager

Location: West Covina, CA
Work Model: In Office
Schedule: Monday–Friday, 9:00 AM–6:00 PM
Compensation: $85,000–$110,000 base salary plus performance-based bonus/override
Benefits: 401(k), health insurance, paid time off

Position Overview

An established residential mortgage lender is seeking an experienced Mortgage Sales & Production Manager to lead and expand its retail mortgage sales organization.

This is a hands-on leadership role focused on recruiting experienced Loan Officers, developing and coaching the sales team, increasing production, expanding market share, and building stronger marketing and lead generation strategies.

The company offers QM, Non-QM, and private money/bridge loan products and is investing heavily in technology and automation. The Mortgage Sales & Production Manager will also have the opportunity to provide input into proprietary AI-enabled POS, CRM, and LOS systems designed to improve recruiting, sales execution, training, and production.

Responsibilities

Lead and manage the retail mortgage sales team
Recruit, hire, and onboard experienced Mortgage Loan Officers
Build and scale the sales organization
Develop and lead Loan Officer training programs
Coach Loan Officers to improve production and performance
Establish production expectations and manage team accountability
Develop strategies to increase company footprint and market share
Build and execute marketing and lead generation strategies
Develop new approaches to increase Loan Officer and branch pipeline growth
Identify opportunities to improve recruiting, training, and sales through technology and automation
Evaluate and support the adoption of AI-enabled mortgage tools
Provide input into internally developed POS, CRM, and LOS technology
Help prepare the sales organization for changes in mortgage technology and automated workflows
Collaborate with executive leadership on sales strategy, compliance, recruiting, and growth initiatives
Represent company standards and culture within the local mortgage market

Qualifications

10+ years of mortgage/lending industry experience
Strong mortgage sales management experience
Proven experience recruiting experienced Mortgage Loan Officers
Proven track record building and scaling mortgage sales teams
Experience training and developing Loan Officers
Strong leadership, coaching, and performance management skills
Deep understanding of retail mortgage banking and brokerage sales
Strong marketing and lead generation experience
Demonstrated ability to grow mortgage production and market share
Working knowledge of mortgage POS, CRM, and LOS systems
Comfortable evaluating and adopting new technology, software, automation, and AI-enabled tools
Forward-thinking approach to changes in mortgage sales and technology
Proficiency with Microsoft Office
Ability to work onsite in the West Covina, CA area
Bilingual Mandarin and English preferred, but not required
Experience implementing AI-enabled mortgage sales, CRM, or marketing technology preferred

Compensation & Benefits

$85,000–$110,000 base salary
Performance-based bonus/override tied to team production growth, Loan Officer recruiting and retention, and market share growth
401(k)
Health insurance
Paid time off

NMS Disclaimer

Client requirements and hiring decisions are set by the hiring company. Please ensure your application details align with your resume and reflect your direct experience. Thank you for your interest!