Accounts Receivable Specialist

Stiles MachineryGrand Rapids, MichiganOn-siteFull-timeMid level, 2–5 yearsListed 2 hours ago

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About this role

Position Summary:

This role will be responsible for managing accounts receivable operations. This role will also analyze customer accounts to ensure effective cash flow and successful collection efforts.

Essential Functions:

- Own and manage assigned accounts

- Prepare daily cash deposits, draws and credit card payments

- Post daily cash receipts to customer accounts and apply to G/L accounts

- Review customers line of credit limits

- Review and release customer orders based on customer credit status and past due balances

- Complete credit reference requests

- Work with customer and internal Sales Account Managers to timely resolve overdue balances

- Proactively communicate with internal and external stakeholders towards collection efforts

- Manage assigned customer sales tax exemption certificates and credits as needed

- Respond to customer inquiries promptly via phone and email

- Investigate and resolve any disputed charges to customers accounts, submitting information to collection agencies when appropriate

- Maintain accounts receivable aging within the established goal

- Other tasks assigned by manager

- Provide backup to AR/finance team members as needed

Qualifications:

- Associate or bachelors degree in accounting, Finance, or related field preferred

- 2-3 years of accounts receivable or general accounting experience.

- Strong Excel skills for data management and reporting

- Excellent communication and customer service skills, with the ability to work both independently and in a team environment

- Strong attention to detail, organizations skills and follow-through.

- Problem-Solving: Ability to identify issues, propose solutions, and escalate matters as needed to ensure timely resolution.

Skills and Abilities:

- Strong Microsoft Excel & Word skills

- Excellent organizational skills

- Experience with SAP a plus

- Strong organization and time management

Work Environment:

- Office / Cubicle