About this role
Job Summary:
The ideal candidate will be responsible for managing and actively monitoring leads from partner communication channels, with a focus on increasing company revenue by hunting for and identifying potential clients. You will address customer inquiries and requests, ensuring a clear understanding of business requirement and preparation of quotations and service agreements.
Additionally, you will build and maintain strong relationships with both business customers and driver partners, ensuring a high level of satisfaction. A proactive approach to identifying issues, seeking improvement ideas from customers, and accurately relaying information to the Operations Team is key. You will also complete operational tasks in a timely manner, adhering to deadlines, and foster strong collaboration with the Operations Team. Other duties may be assigned as required by your supervisor.
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What You Will Deliver
● Manage and actively monitor and attending to leads from partner communication channels
● Increase company revenue via hunting & searching for potential clients
● Address inquiries & requests from customers & obtain clear understanding of business’ requirements
● Assist Head of Department in preparing Quotation & Service Agreements
● Build rapport & maintain strong relationships with our business customers as well as driver partners
● Proactively identify issues & seek ideas for improvement from customers & relay accurate messages back to the Operations Team
● Complete operational tasks in a timely manner & adhere to tight deadlines
● Foster strong collaboration with Operations Team
● Perform any other duties assigned to you by your supervisor
Who you are
● Minimum Diploma in Supply Chain, Logistics or Business related disciplines
● Preferably equipped with 1-2 years relevant experience in sales and related industries
● Have a good understanding of the supply chain landscape, ecommerce logistics, warehousing and freight forwarding
● Energetic and well-organized, hard-working with strong team work
● Excellent communication and interpersonal skills
● Proficient in Google Suite and MS office applications
What We Offer
● condusive working environment amongst a multi-cultural team
● Continuous learning, improvement, and personal growth opportunities.