Key Account Manager, North India

Are you a seasoned Key Account Manager with a passion for driving business growth in the technology and security sectors? Join Milestone Systems to spearhead strategic partnerships and contribute to our high-growth journey across the Northern region in India. In this role, you'll take charge of a portfolio of large, active end customer accounts, leveraging your expertise to maintain relationships, identify opportunities, and drive business growth.

As the Key Account Manager, your primary responsibilities will include:

- Strategic Account Planning: Identify focus accounts, key stakeholders, and develop strategic plans.

- Customer Relationship Management: Build trust, understand evolving needs, and deliver exceptional service.

- Cross-Selling and Upselling: Identify opportunities to expand services and increase revenue.

- Project and Engagement Management: Ensure successful project execution and maintain clear client communication.

- Customer Needs Assessment: Continuously assess client needs and tailor solutions effectively.

- Value Proposition Development: Create and communicate compelling value propositions for our services and products.

What You'll Be Doing:

- Report directly to the Sales Team Lead, North & East and maintain a high level of engagement with Milestone Field Sales resources.

- Conduct end-customer account planning and prioritization.

- Drive business development plans with tech partners & Marketing.

- Collaborate effectively with internal teams to align partner activities with overarching company goals.

- Follow up on leads and hunt for new opportunities.

- Diagnose business issues and position our solution capabilities.

- Coordinate proof of concept and facilitate collaboration between stakeholders.

- Stay updated on the competitive environment.

- Given the regional scope of the role, frequent travel throughout India is expected to meet with key accounts, attend industry events, etc.

The ideal candidate should possess the following qualifications:

- A bachelor’s degree and above in Business-related studies or equivalent experience operating at a strategic level.

- Over a decade of sales experience, bringing a wealth of knowledge and expertise to the table.

- Proven track record of successfully selling technical solutions, making complex concepts accessible to clients.

- Familiarity with relevant industry sectors, providing a deep understanding of client needs and market dynamics.

- Excellence in managing large enterprise accounts, consistently delivering value, and exceeding expectations.

- Experience in channel sales strategies enabling maximization of market penetration and effective revenue growth.