About this role
The Public Area Attendant maintains the cleanliness and appearance of all public spaces within the hotel, ensuring a welcoming and comfortable environment for guests. This includes lobbies, restrooms, hallways, elevators, fitness areas, and other guest-facing spaces.
Key Responsibilities
- Clean and sanitize public restrooms, lobbies, hallways, elevators, and other assigned areas.
- Dust, polish, and wipe down furniture, fixtures, and surfaces.
- Vacuum carpets, mop floors, and maintain spotless glass and mirrors.
- Empty trash receptacles and replace liners as needed.
- Refill supplies such as restroom toiletries and paper products.
- Respond promptly to guest requests and maintain excellent customer service.
- Report maintenance issues or safety hazards to the supervisor immediately.
- Follow hotel safety, security, and hygiene standards at all times.
- Assist in special cleaning projects or deep-cleaning schedules as directed.
Qualifications
- Previous housekeeping or cleaning experience preferred but not required.
- Strong attention to detail and pride in work.
- Ability to work independently and efficiently.
- Must be able to stand, walk, bend, and lift moderate weights throughout the shift.
- Flexible schedule, including weekends and holidays.
Typical Work Areas
- Hotel lobby and front desk area
- Guest and service elevators
- Public restrooms
- Meeting rooms and corridors
- Pool and fitness areas
- Stairwells and entrances