Sr System Analyst - ETS BSD Customer Engagement DCX

The Senior Systems Analyst / Software Developer is responsible for leading system development initiatives and vendor implementation efforts from project initiation through post-implementation support. This role partners with internal IT teams, cross-functional business stakeholders, and external vendors to deliver technology solutions that align with business objectives. The individual will oversee project activities throughout the full project lifecycle, ensuring successful planning, execution, monitoring, and delivery.

We are seeking a skilled Software Developer with 3+ years of professional experience designing, developing, testing, deploying, and supporting software applications. The ideal candidate will possess strong programming and analytical skills, experience working in Agile environments, and a proven ability to deliver high-quality, scalable solutions that meet business requirements.

In addition to project delivery responsibilities, this position is responsible for day-to-day application support, IT administrative activities, problem resolution, troubleshooting, and ensuring the ongoing stability and performance of supported systems.

This position does not provide employment pursuant to the terms of a STEM OPT Training Plan.

Required Education/Experience
- Bachelor's Degree and a minimum of three (3) years relevant experience.

Preferred Education/Experience
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Math, Business, or applicable degree or
- Master's Degree in Computer Science or equivalent is a plus.

Relevant Work Experience
- a minimum of three (3) years relevant experience
- with at least two (2) of the following technologies:
- C#/.NET Core/.NET 8+
- Java
- SQL Server, Oracle, or other relational databases
- RESTful APIs and web services
- React, Angular, or modern JavaScript frameworks
- Azure cloud services
- GitHub Enterprise and DevOps practices
- Python
- Business Analysis and requirements management
- Experience utilizing AI-assisted development tools (e.g., GitHub Copilot, Microsoft Copilot, ChatGPT, or similar technologies) to support software design, coding, testing, debugging, documentation, and code review activities while adhering to company cybersecurity requirements, secure coding standards, and software development best practices, required.
- Must have ability to learn new technology as required for the job using documentation and other available resources, required.
- Excellent work ethic, required.
- Experience with web services, APIs, databases, and cloud-based solutions, required.
- Familiarity with version control systems such as Git and DevOps practices, required.
- Experience developing applications and/or databases, preferred.
- Experience working in Agile/Scrum environments, preferred.

Skills and Abilities
- Strong written and verbal communication skills
- Demonstrated analytical skills
- Demonstrated problem solving skills
- Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
- Effective interpersonal skills
- Effective conflict management skills

Licenses and Certifications
- Driver's License Required

Additional Physical Demands
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.