Case Manager

A Safe Haven LLCChicago, IllinoisOn-siteFull-timeMid level, 2–5 yearsListed 1 hour ago

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About this role

Job Description

Position Title

Case Manager – (Grant Funded)

Reports To

Director of Programs

FLSA Status

Non-exempt

Summary

This individual will work with clients and families program to help them find and obtain stable housing. Must be willing to travel.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform these duties.

- Work collaboratively with families and individuals experiencing homelessness to help them establish housing goals and obtain independent housing.

- Provide clients with appropriate housing opportunities.

- Assist clients with navigating the administrative bureaucracy surrounding housing, such as obtaining necessary paperwork and completing required applications and forms.

- Establish and maintain relationships with landlords and property management companies to facilitate better identification of available housing opportunities.

- Ensure required case management documentation and forms are completed.

- Create case notes, track, and monitor clients progress to provide support and ensure their housing goals are met.

- Work with property owners and representatives to obtain required documents in support of financial assistance requests.

- View, inspect, and evaluate potential housing locations to ensure they are well-maintained and appropriate for client habitation.

REQUIRED SKILLS:

To perform the job successfully, applicants should demonstrate the following skills.

- Knowledge of general principles and approaches for providing services to individuals and families experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement.

- Knowledge of HUD programs, resources, opportunities, and regulations.

- Knowledge of local community programs, resources, opportunities, and regulations.

- Knowledge and experience in property management and/or leasing.

- Ability to travel to various locations on a weekly basis (mileage reimbursed).

- Strong coordination, organizational and leadership skills.

- Strong computer skills; Microsoft Word, Outlook, Excel, and Keyboarding.

- Ability to remain calm in crisis, hostile, or disaster situations.

- Able to work well independently and in group settings.

- Spanish and/or Polish bilingual ability preferred.

Working conditions:

Moderate to loud.

Ability to lift 25 pounds.

REQUIRED QUALIFICATIONS:

Education

Bachelors degree from four-year college or university preferred.

Experience

In lieu of education, 3+ years of case management experience with Rapid Rehousing, Housing First, or other federal housing program Preferred.