General Manager

General Manager – Vacation Rentals (Confidential)
Charleston, SC | Full-Time

Company Overview

Our client is a well-established vacation rental management company with a strong presence across the Southeast coast. With multiple markets, a growing portfolio of premier homes, and the backing of a proven operating platform, the company is investing in local leadership to support its next stage of growth. The team is known for its focus on homeowner trust, high-quality guest experiences, and disciplined, data-driven operations.

Position Summary

We are partnering with our client to find a General Manager to lead its Charleston market. This is a senior leadership role with full ownership of the market’s operational and financial performance. You will set direction, build and develop a strong management team, and hold the business to a high standard.

You will own the market P&L, including budgeting, forecasting, labor, and operating expenses. You’ll also look for ways to improve efficiency, service quality, and profitability. You’ll strengthen relationships with homeowners and guests, keep properties guest-ready, and build an operating structure that can scale as the portfolio grows. If you’re a decisive leader who builds great teams and delivers measurable results, we’d like to hear from you.

Key Responsibilities

- Lead the Charleston market and own its operational and financial results.
- Build, coach, and develop a strong management team with clear expectations and accountability.
- Own the market P&L, including budgeting, forecasting, labor management, operating expenses, and profitability.
- Evaluate staffing, structure, and resource allocation so the market runs efficiently.
- Identify operational gaps and put improvements in place that raise productivity, service quality, and profitability.
- Drive strong performance across homeowner retention and satisfaction, property readiness, guest experience, maintenance, and team performance.
- Build an operating structure that supports continued growth.

What Success Looks Like

- Homeowners stay, and they recommend the company to others.
- The market meets its budget and profitability goals.
- Guest reviews and property readiness are consistently strong.
- A stable, fully staffed management team holds itself accountable for results.

Required Qualifications

- 5+ years of leadership experience in a complex, multi-department operating environment
- 3+ years managing managers, with a track record of developing strong leaders
- Direct ownership of a P&L, including budgets, forecasts, labor, and operating expenses
- Proven ability to improve operational performance and profitability
- Strong analytical, problem-solving, and decision-making skills
- Ability to set accountability and drive results
- Excellent communication and interpersonal skills
- Experience building or improving teams, processes, and organizational structure

Preferred Qualifications

- Experience in vacation rentals, hospitality, or property management is a plus. Leaders from hotels, multi-unit restaurants or retail, and field-service businesses are encouraged to apply.

Compensation & Benefits

Annual salary: $130,000–$150,000, based on experience

Bonus: Up to 20% of base salary

Benefits

- Paid time off such as PTO, sick days, and vacation days
- Health, Dental and Vision insurance
- Life insurance
- Retirement benefits or accounts
- Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
- Long term and Short term disability insurance

Schedule

On-site in Charleston, SC. Weekday business hours, with evenings, weekends, and holidays as needed during peak season.

This is a confidential search. Details about the company will be shared with qualified candidates during the interview process.