Manager – International Voice

What we’re looking for;

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below

Reporting to the Mobile Wholesale Lead, the role purpose is as highlighted below;

To lead the growth and transformation of Safaricom's International Wholesale Voice portfolio through strategic partnerships, commercial innovation, network economics optimization, and automation-led operations.
The role is accountable for maximizing voice revenue, network value realization, and traffic integrity through carrier ecosystem management, commercial negotiations, routing optimization, cost efficiency initiatives, LCR governance, revenue protection, and strategic partnership development across carrier, transit, enterprise, OTT, application, and emerging communications ecosystems.
The role drives sustainable business performance through data-driven decision-making, AI-enabled insights, agile execution, and continuous optimization while delivering an Always-On service experience and strengthening Safaricom's position as a preferred regional and global voice interconnect partner.
The role also leads the commercialization of future voice growth opportunities including international transit, international enterprise voice services: ITFS, DID, CPaaS, cloud communications, Voice Quality-on-Demand (QoD), Voice Biometrics etc., application-driven communications, and other next-generation voice services.
Through ecosystem partnerships, automation-first operations, and innovative business models, the role supports the evolution of the voice business towards digital communications ecosystems, network monetization, and future connectivity services.

•Bachelor's Degree in Telecommunications, Engineering, IT, Business, Economics, Finance, Marketing, or related field.
•MBA or Master's Degree is an added advantage.
•GSMA, Interconnect, IPX, Carrier Relations, Product Management, Data Analytics, AI, or Digital Transformation certifications are desirable.
•12+ years in telecommunications with at least 5 years in International Voice, Wholesale, Interconnect, Carrier Relations, or International Business.
•Proven track record in revenue growth, carrier negotiations, traffic monetization, and network economics.
•Strong experience in voice routing, settlements, interconnect, and international carrier ecosystems.
•Demonstrated experience leveraging analytics, automation, and AI to improve commercial and operational performance.
•Experience leading cross-functional initiatives, strategic partnerships, and transformation programs.

How to apply If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly click on the apply button. Remember to attach your resume